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Flock is a telematics and AI-powered fleet safety company that helps prevent road accidents through real-time data and proactive interventions. Recently acquired by Admiral (UK's leading motor insurer), Flock combines startup energy with established backing and is growing rapidly.
You will own the people operations function at Flock, reporting to the Senior People Partner. This is a hands-on operational leadership role where you'll design and run the entire people engine room, from employee lifecycle management through to benefits administration, payroll, and office operations.
Key responsibilities include:
**People Operations & Employee Lifecycle**
- Manage the complete employee lifecycle: contracts, right-to-work verification, onboarding/offboarding, probations, and employment changes
- Serve as primary contact for people queries and HR audits; own the People inbox and core HR templates
- Oversee the HRIS (HiBob) system, including records, workflows, surveys, and data integrity
- Deliver monthly people reporting and metrics to identify and close gaps early
- Own payroll input end-to-end: collation, calculation, submission, bonuses, and compensation changes; manage payroll provider relationships and partner with Finance on reporting
- Manage benefits administration end-to-end as main contact for providers, systems, and employee guidance
- Build AI-native workflows to automate routine people processes and drive continuous improvement
- Partner with IT on joiner/leaver access automation and cost/data audits
**Office Management & Events**
- Manage the office environment and vendor relationships, including facilities upkeep, hardware provisioning, and health & safety (trained First Aider and Fire Marshal)
- Own the company social calendar and events, including bi-weekly all-hands meetings, quarterly town halls, and larger company events
You'll work across the entire organization, from new joiners on day one to the CEO, in a culture that deeply values people and safety.
**Requirements**
- Hands-on People or HR Operations experience in a fast-moving scale-up environment with real end-to-end process ownership; CIPD or equivalent experience required
- Hands-on payroll input and benefits administration experience; HiBob experience is a plus
- Strong HRIS skills across workflows, automations, and integrations; confident with data and spreadsheet work
- Demonstrated experience building with AI: shipped workflows or tools you actively use, not just theoretical knowledge
- Exceptional organizational skills and judgment; ability to influence without authority and handle confidential matters with discretion
- Quick learner comfortable with pace, ambiguity, and autonomy
- Working knowledge of UK employment law, compliance, and people governance
- Low ego, high standards; focus on doing the work right and running it well
