SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 70,000 - 90,000 / annual
Via Transportation is a leading transportation technology and service provider transforming public transit systems into smart, data-driven networks. The company partners with hundreds of agencies globally to modernize transportation infrastructure.
As People Operations Associate, you will support Via's Fort Worth location and Texas operations, serving as a hands-on HR partner focused on frontline employee support. This is a full-time, in-person role (5 days/week in Fort Worth with regular travel to other sites) that bridges local HR execution with Via's central HR team.
Key Responsibilities:
- Own end-to-end employee lifecycle processes: onboarding, offboarding, pre-employment requirements, and documentation
- Manage workers' compensation and unemployment claims with timely processing and compliance
- Serve as trusted employee advocate, handling day-to-day inquiries, investigations, and fostering inclusive workplace culture
- Lead employee engagement and recognition initiatives
- Support payroll processes, administer benefits (open enrollment, education, support)
- Maintain accurate employee records and ensure policy/regulatory compliance
- Partner on recruiting: interviews, offers, pre-hire screenings
- Handle sensitive employee relations matters including terminations and required documentation
- Represent company externally at job fairs and community events
- Act as liaison with local partners and vendors
- Collaborate with central HR teams on best practices and process improvements
Requirements:
- Minimum 3+ years HR operations, employee relations, talent acquisition, or similar role
- Experience working with unionized employee populations and understanding of collective bargaining agreements
- Knowledge of employment laws and regulations (FMLA, ADA, FLSA, etc.)
- Strong interpersonal and communication skills; ability to handle sensitive situations effectively
- Detail-oriented, highly organized, process-driven mindset
- Proven ability to work in fast-paced, dynamic environment managing multiple priorities
- Comfortable with ambiguity and flexible in adapting to changing needs
- Based in Dallas-Fort Worth area; must work in-person 5 days/week
- Union experience is a plus
