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People Operations Associate

Via Transportation - Sioux Falls, SD, United States - In-office - posted 2026-10-14

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Salary: USD 70,000 - 90,000 / annual

Via Transportation is a public transit technology platform serving hundreds of agency partners globally, transforming transportation systems into smart, data-driven networks. As People Operations Associate, you will support Via's local Sioux Falls team and Central Region services. This is a hands-on role in a one-team culture where you'll be the trusted HR partner for frontline employees, managing the full employee lifecycle and fostering a positive workplace culture. Key Responsibilities: - Own end-to-end employee lifecycle processes: onboarding, off-boarding, pre-employment requirements, and documentation - Manage workers' compensation and unemployment claims with timely processing and compliance - Serve as employee advocate, handling day-to-day inquiries, investigations, and support - Lead employee engagement and recognition initiatives - Support payroll processes and administer employee benefits, including open enrollment - Maintain accurate employee records and ensure policy/regulatory compliance - Partner on recruiting efforts: interviews, offers, pre-hire screenings - Handle sensitive employee relations matters, including terminations and documentation - Represent the company at job fairs and community events for talent attraction - Act as liaison with local partners and vendors - Collaborate with central HR teams on best practices and process improvements This is a 5-day per week in-person role based in Sioux Falls with regular travel to other sites. Requirements: - Minimum 3+ years HR operations, employee relations, talent acquisition, or similar experience - Experience working with unionized employee populations and understanding of collective bargaining agreements - Knowledge of employment laws and regulations (FMLA, ADA, FLSA, etc.) - Strong interpersonal and communication skills; ability to handle sensitive situations - Detail-oriented, highly organized, process-driven mindset - Ability to work in fast-paced environment and manage multiple priorities - Comfortable with ambiguity and flexible in adapting to changing needs - Based in Sioux Falls area and available for 5 days/week in-person work - Union experience is a plus

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