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Salary: USD 70,000 - 90,000 / annual
Via Transportation is a public transit technology platform serving hundreds of agency partners globally, transforming transportation systems into smart, data-driven networks.
As People Operations Associate, you will support Via's local Sioux Falls team and Central Region services. This is a hands-on role in a one-team culture where you'll be the trusted HR partner for frontline employees, managing the full employee lifecycle and fostering a positive workplace culture.
Key Responsibilities:
- Own end-to-end employee lifecycle processes: onboarding, off-boarding, pre-employment requirements, and documentation
- Manage workers' compensation and unemployment claims with timely processing and compliance
- Serve as employee advocate, handling day-to-day inquiries, investigations, and support
- Lead employee engagement and recognition initiatives
- Support payroll processes and administer employee benefits, including open enrollment
- Maintain accurate employee records and ensure policy/regulatory compliance
- Partner on recruiting efforts: interviews, offers, pre-hire screenings
- Handle sensitive employee relations matters, including terminations and documentation
- Represent the company at job fairs and community events for talent attraction
- Act as liaison with local partners and vendors
- Collaborate with central HR teams on best practices and process improvements
This is a 5-day per week in-person role based in Sioux Falls with regular travel to other sites.
Requirements:
- Minimum 3+ years HR operations, employee relations, talent acquisition, or similar experience
- Experience working with unionized employee populations and understanding of collective bargaining agreements
- Knowledge of employment laws and regulations (FMLA, ADA, FLSA, etc.)
- Strong interpersonal and communication skills; ability to handle sensitive situations
- Detail-oriented, highly organized, process-driven mindset
- Ability to work in fast-paced environment and manage multiple priorities
- Comfortable with ambiguity and flexible in adapting to changing needs
- Based in Sioux Falls area and available for 5 days/week in-person work
- Union experience is a plus