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Remote is a global HR platform enabling businesses to recruit, pay, and manage international teams compliantly. The Payroll Operations team is seeking a Payroll Specialist to support Latin American payroll processing, with a focus on Brazil and Colombia.
In this role, you will process both Global Payroll (GP) and Employer of Record (EOR) payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports. You'll maintain payroll records and employee data across Remote's platform and payroll software systems, manage customer support tickets via Zendesk, and serve as the primary point of contact for customers and internal stakeholders on payroll questions and processes.
Key responsibilities include managing relationships with payroll vendors to ensure quality and timely service delivery, continuously improving payroll processes, and maintaining full data integrity across all systems. You'll report to the Payroll Operations Manager for LATAM and work within the Operations - Payroll team.
You bring solid knowledge of payroll best practices and local compliance requirements, particularly for Brazil and Colombia. You're proficient in Excel and Google Sheets, possess strong analytical and problem-solving skills with meticulous attention to detail, and can adapt quickly in a fast-paced environment. Experience with in-house payroll processing, Social Security filings, and vendor management is valued. You have customer-facing experience guiding clients through local payroll processes and are fluent in English. A proactive mindset and passion for process optimization are essential.
