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Salary: USD 180,000 - 200,000 / annual
COMPASS Pathways is a biotechnology company developing COMP360, a proprietary psilocybin treatment for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). The company holds FDA Breakthrough Therapy designation and is conducting the world's largest classic psychedelic clinical program in TRD.
The Patient Access Liaison (PAL) is a field-based role responsible for site-level execution of patient engagement strategy. The PAL supports REMS (Risk Evaluation and Mitigation Strategy) certification, strengthens site access readiness, and provides compliant coverage and reimbursement education to healthcare stakeholders. This role serves as a critical resource helping sites understand treatment logistics, identify information gaps, address patient access barriers, and ensure operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes.
Key responsibilities include:
- Supporting REMS certification and patient enrollment processes
- Enabling site access readiness and strengthening account relationships
- Providing compliant reimbursement and access education to site personnel
- Educating on case management processes for consented patients
- Identifying and troubleshooting case-level access barriers through specialty pharmacy, HUB, and buy-and-bill pathways
- Coordinating patient treatment logistics and scheduling across multiple support networks
- Collaborating on cross-functional handoffs with Sales and Site of Care Account Leads
- Maintaining accurate CRM documentation of account activities and case interactions
- Developing and executing account-level business plans reflecting site priorities and patient access opportunities
- Maintaining non-promotional role boundaries and compliant collaboration practices
The role is field-based in Salt Lake City, UT or Las Vegas, NV, with 50% or more travel within assigned geography. Reports to Regional Director, Field Patient Access.
REQUIREMENTS:
- Minimum 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, or specialty healthcare
- Demonstrated expertise in access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, and affordability programs
- Experience enabling patient journey from referral through treatment initiation by identifying barriers and connecting resources
- Experience partnering with treatment sites to assess needs, strengthen workflows, and build trusted relationships
- Strong planning, organization, accountability, and disciplined execution; ability to use data and field insights to anticipate access challenges
- Experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries
- Bachelor's degree required
- Valid driver's license required
- Ability and willingness to travel 50% or more within assigned geography by air and car
- Must reside within 25 miles of assigned territory border(s)
