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Salary: USD 180,000 - 200,000 / annual
COMPASS Pathways is a biotechnology company developing COMP360, a proprietary investigational psilocybin treatment for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). The company is Nasdaq-listed (CMPS) and headquartered in London with a U.S. office in New Jersey.
The Patient Access Liaison (PAL) is a field-based role responsible for site-level execution of patient engagement strategy. The PAL supports REMS (Risk Evaluation and Mitigation Strategy) certification, strengthens site access readiness, and provides compliant coverage and reimbursement education to healthcare stakeholders.
Key Responsibilities:
- Support REMS certification and enrollment by educating sites on certification activities and patient enrollment processes
- Enable site access readiness by supporting workflows, strengthening stakeholder relationships, and ensuring operational readiness for therapy delivery
- Provide reimbursement and access education on coverage, coding, payment, prior authorizations, appeals, and access processes
- Educate on case management processes for consented patients, including benefit investigations, verifications, and affordability program navigation
- Support case-level access resolution by identifying and troubleshooting barriers through specialty pharmacy, HUB, and other approved pathways
- Coordinate patient treatment logistics and scheduling across REMS requirements, specialty pharmacies, distribution partners, and external support networks
- Collaborate on cross-functional handoffs with Sales and Site of Care Account Leads regarding site readiness and access challenges
- Maintain accurate, compliant CRM documentation of account activities, case interactions, and resolution outcomes
- Develop and execute account-level business plans reflecting site access priorities and patient access opportunities within assigned geography
- Maintain non-promotional role boundaries and refrain from engaging in promotional or commercial sales activities
The role reports to the Regional Director, Field Patient Access, and is field-based in Kansas City, MO with 50%+ travel within assigned geography.
Requirements:
- Minimum 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, or specialty healthcare
- Experience navigating the healthcare ecosystem
- Expertise in access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, and affordability programs
- Experience helping sites and stakeholders support patient progression from referral through treatment initiation
- Experience partnering with treatment sites to assess needs, strengthen workflows, and build trusted relationships
- Strong planning, organization, accountability, and disciplined execution; ability to use data and field insights to anticipate and address access challenges
- Experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries
- Bachelor's degree required
- Valid driver's license required
- Ability and willingness to travel 50%+ within assigned geography by air and car
- Must reside within 25 miles of assigned territory border(s)
