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Salary: USD 180,000 - 200,000 / annual
COMPASS Pathways is a biotechnology company developing COMP360, a proprietary synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). The company is Nasdaq-listed (CMPS) and headquartered in London with a U.S. office in New Jersey.
The Patient Access Liaison (PAL) is a field-based role responsible for site-level execution of patient engagement strategy in the Houston, TX territory. The PAL supports REMS (Risk Evaluation and Mitigation Strategy) certification, strengthens site access readiness, and provides compliant coverage and reimbursement education to healthcare stakeholders.
Key responsibilities include:
- Supporting REMS certification and patient enrollment processes
- Enabling site access readiness and operational workflows following certification
- Providing compliant education on coverage, coding, payment, reimbursement, benefit investigations, prior authorizations, and appeals
- Educating sites on case management processes for consented patients
- Identifying and troubleshooting case-level access barriers through specialty pharmacy, HUB, and other approved pathways
- Coordinating patient treatment logistics and scheduling across REMS requirements, specialty pharmacies, and distribution partners
- Collaborating with Sales and Site of Care Account Leads on referrals and handoffs
- Maintaining accurate CRM documentation of account activities and case interactions
- Developing and executing account-level business plans reflecting site access priorities and patient access opportunities
- Maintaining non-promotional role boundaries and refraining from product promotion or commercial sales discussions
The role reports to the Regional Director, Field Patient Access, and is field-based in Houston with an assigned geography. The PAL serves as a field-based patient access resource helping sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness. The role also shares recurring field insights and process-improvement opportunities.
REQUIREMENTS:
- Minimum 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, or specialty healthcare
- Required experience navigating a healthcare ecosystem
- Experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, and affordability programs
- Experience helping sites and stakeholders support patient progression from referral through treatment initiation
- Experience partnering with treatment sites to assess needs, strengthen workflows, and build trusted relationships
- Strong planning, organization, accountability, and disciplined execution
- Ability to use data and field insights to anticipate and address access challenges
- Experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries
- Bachelor's degree required
- Valid driver's license required
- Ability and willingness to travel 50% or more within assigned geography by air and car
- Must reside within 25 miles of assigned territory border(s)
