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inDrive is seeking a Passenger Incentives Economics Manager to join the Marketplace Efficiency team and own day-to-day operations of passenger incentives across inDrive markets. This is a hands-on role with direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets while influencing how incentives are designed, allocated, and scaled.
Key Responsibilities:
- Manage weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing
- Operate and optimize the portfolio of passenger discounts, rewards, and other monetary incentive mechanics based on business objectives and performance
- Monitor incentive performance using data and dashboards; analyze uplift, incrementality, CPAR, and net revenue impact; identify opportunities to stop, scale, or adjust initiatives
- Work with Analytics and Tech teams to develop and improve tools, models, monitoring, and automation for incentive management and budget allocation
- Translate business needs into clear requirements and drive implementation with analysts, engineers, and product teams
- Prepare regular performance insights and recommendations based on data
- Continuously improve operational processes and move incentive management from manual decisions toward automated, algorithm-driven solutions
Requirements:
- Degree in Economics, Finance, Business, or closely related field
- 3+ years of experience in operations, revenue management, growth, strategy, analytics, or consulting
- Hands-on experience with pricing, incentives, promotions, or revenue management—including setting up initiatives, testing them, and measuring their impact
- Strong analytical skills and experience working with large datasets; advanced Excel skills
- Solid understanding of unit economics, incrementality, and A/B testing, including use of control groups to measure true impact of incentives
- Understanding of marketplace dynamics and how passenger-side incentives affect supply, demand, and the driver side of the marketplace
- Experience translating business needs into requirements for Product, Analytics, or Tech teams and driving initiatives through to delivery
- Strong ownership and execution skills, with ability to structure ambiguous problems and make data-driven decisions
- Strong stakeholder management and communication skills
- Fluency in English
Plus (not required):
- Experience working across multiple countries or regions
- SQL, Python, or experience with BI tools such as Tableau or Power BI
- Experience with loyalty, cashback, or points-based products
- Experience working with ML-driven targeting or recommendation systems
