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Parloa is an AI-powered customer experience platform that has powered over one billion customer interactions for enterprise brands including Booking.com, Allianz, SAP, and TUI. The company is transforming how enterprises deploy agentic AI at scale.
As Partner Sales Manager - Technology, you will own and grow a portfolio of strategic technology partnerships across North America, including cloud providers and enterprise technology partners. This is a field-facing leadership role focused on translating strategic alliances into measurable revenue and pipeline.
Key responsibilities include:
- Owning relationships with a portfolio of strategic technology partners (cloud providers, GSIs, regional technology partners)
- Developing and executing joint business plans focused on pipeline creation, revenue growth, enablement, and executive alignment
- Building strong field relationships with partner sales teams, alliance managers, solution architects, and regional leadership
- Driving partner-sourced and partner-influenced pipeline through account mapping, co-selling, and joint customer engagement
- Identifying and scaling repeatable joint offerings and solution plays that increase Parloa adoption
- Coordinating cross-functional execution across Sales, Solution Engineering, Marketing, Product, Customer Success, and Professional Services
- Enabling partners to confidently position and recommend Parloa within enterprise transformation initiatives
- Tracking partner performance, pipeline, and joint business objectives with clear reporting and growth recommendations
- Gathering market intelligence and partner feedback to influence ecosystem strategy and go-to-market investments
Success is measured by strong partner-sourced pipeline across North America, increased joint opportunities, high partner engagement through enablement and GTM initiatives, repeatable co-sell motions that improve deal velocity, and strategic relationships that drive long-term revenue growth.
You bring 5+ years of experience in technology partnerships, strategic alliances, ecosystem management, or enterprise SaaS sales. You have demonstrated success managing strategic technology partnerships with cloud providers, enterprise software vendors, GSIs, or large consulting organizations. You understand enterprise technology ecosystems (cloud platforms, AI, CX, CRM, CCaaS, adjacent enterprise software), can navigate matrixed partner organizations, and excel at building relationships from executive leadership to field sales. Strong executive communication, negotiation, and stakeholder management skills are essential.
