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Okta is seeking a Global Partner Sales Desk Specialist to serve as the operational bridge between external partners and internal stakeholders in the partner-led deal flow. Reporting to the Manager of Global Partner Operations, this hybrid role (with rotational cross-regional timezone support) focuses on three core pillars: deal registration management, cross-functional alignment, and data integrity.
Key responsibilities include reviewing and validating Deal Registrations with speed and precision while removing friction for partners, serving as an approachable guide to troubleshoot submission issues and empower partner success. You will partner deeply with Partner Account Managers, Deal Desk, and Order Management teams to create seamless operational workflows, ensuring Purchase Orders and quotes move through the pipeline accurately and on time.
Data stewardship is central to the role—you will take full ownership of customer and partner data within Salesforce and Partner Portals, maintaining high operational standards through proactive auditing, validation, and account management to provide accurate insights for leadership. You will serve as a trusted advisor to internal and external partners, communicating complex transactional statuses, quoting procedures, and workflows with clarity and solution-oriented thinking.
The ideal candidate is a self-aware communicator who thrives in dynamic environments, embraces continuous learning, and takes pride in elevating both partner and team performance. You should bring an outward mindset, strong operational rigor, active empathy, and radical accountability. This is an individual contributor role focused on operational excellence, partner enablement, and cross-functional collaboration within Okta's identity and security platform business.
