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Lovable is a software creation platform that democratizes software development, enabling people with ideas to build without requiring deep technical expertise or massive capital. Since launch in November 2024, over 60 million projects have been created on the platform. The company is recognized as one of TIME's 100 Most Influential Companies and appears on Forbes AI 50 and CNBC Disruptor 50.
As Partner Operations Manager, you will oversee all operational aspects of Lovable's partner business, which encompasses two primary motions: the Solution Partner Program (6,000+ agencies and consultancies) and co-sell/marketplace partnerships with hyperscalers. You will be responsible for keeping partners unblocked, building scalable processes and AI-driven automations, and providing leadership with clear visibility into program performance.
Key responsibilities include:
- Running partner support end-to-end: improving the partner operations AI support agent, handling escalations, and resolving blockers in admin tools
- Managing partner applications, onboarding, and certification workflows
- Maintaining the Partner Directory, managing listings, tiers, badges, and ensuring customer inquiries reach appropriate partners
- Mapping and operationalizing the co-sell motion with hyperscalers, from opportunity sharing through deal attribution
- Owning Crossbeam configuration and building integrations between partner tools, HubSpot, and Lovable systems
- Building automations and AI agents to eliminate repetitive work
- Owning program reporting and helping set targets aligned with GTM strategy
- Converting recurring problems into permanent solutions through process improvements and agent enhancements
- Launching new programs while maintaining consistency across partner experience
You will work within a small, talent-dense team based in Stockholm with offices in London, Boston, New York, and San Francisco. The culture emphasizes extreme ownership, high velocity, and low-ego collaboration.
Requirements:
- 4-10 years of experience in partner operations, channel operations, or RevOps
- Hands-on systems administration experience: comfortable with CRMs, tool integrations, and building agents/automations without engineering support
- Daily comfort working with AI agents (non-negotiable)
- Excellent written communication skills for partner, hyperscaler, and internal team interactions
- Detail-oriented with strong time management and deep understanding of systems and data flows
- Preferred: Experience with hyperscaler co-sell programs, cloud marketplace listings, or partner ecosystem tools like Crossbeam
