SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 190,000 - 240,000 / annual
Parafin is a Series C fintech company on a mission to help small businesses access financial tools through platforms they already use. We partner with companies like DoorDash, Amazon, and Worldpay to embed capital, spend management, and savings solutions.
You'll join the Partner Engineering team as a Partner Engineer, owning the technical experience of our partners post-launch. This role blends hands-on debugging with system-building, requiring you to keep live integrations healthy, resolve complex post-launch technical issues, and build the tooling and playbooks that enable scaled support without proportional headcount growth.
Key responsibilities include:
- Serve as the ongoing technical point of contact for partners' engineering teams after go-live
- Proactively monitor integration health, feature adoption, and stability using telemetry, logs, and dashboards
- Own escalations end-to-end: reproduce, root-cause, and drive resolution of integration issues across Parafin's codebase (React, Scala, Python) and partner systems
- Debug using logs, SQL queries, and API calls to isolate whether problems originate in our platform, partner implementation, or data flows
- Design tooling, automation, and runbooks to turn repeatable patterns into self-serve resolution
- Own technical documentation standards and public-facing developer docs
- Identify recurring issue themes and eliminate root causes through better tooling, docs, or product changes
- Translate partner needs into prioritized feedback for Product and Platform teams
- Advocate for partners internally while steering requests toward scalable solutions
You bring 3+ years in client-facing technical roles (post-sales, solutions engineering, technical partner support, developer support, or technical account management). You have an engineering background with fluency in Python, JavaScript/TypeScript, Java, or Scala, and are comfortable navigating production codebases. Strong debugging instincts, proficiency with REST APIs, webhooks, SDKs, and data pipelines are essential. You communicate complex technical concepts clearly to engineers and non-technical stakeholders alike, and you have a track record of relentlessly raising the bar for partner experience. You instinctively turn one-off fixes into documentation and repeatable processes, thrive in ambiguous fast-paced environments, and are genuinely passionate about helping small businesses succeed.
Preferred: fintech, payments, or lending experience; familiarity with SQL and monitoring/observability tools; knowledge of integration design best practices; experience building developer-facing documentation.
About Parafin
Fintech — embedded capital and financial services for platforms serving small businesses.
