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Outsourcing Manager (Wealth & Trading)

Revolut - Porto, Portugal - In-office

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Revolut is a global fintech company on a mission to deliver more visibility, control, and freedom with money. With 80+ million customers and 13,000+ employees worldwide, the company offers a suite of products including spending, saving, investing, exchanging, and travel services. The Outsourcing team manages and oversees outsourcing risks and third-party arrangements, including regulatory obligations, operational resilience, and exit strategies. We are seeking an Outsourcing Manager to support the Wealth & Trading team in managing ongoing supplier and intra-group relationships while collaborating with Compliance, Risk, and service delivery teams to ensure proper documentation and regulatory reporting. Key responsibilities include: - Identifying activities suitable for outsourcing and selecting appropriate partners - Managing the complete vendor lifecycle: due diligence, onboarding, agreements, renewals, off-boarding, and exit planning - Conducting third-party risk activities including onboarding, due diligence, risk assessments, and ongoing vendor monitoring - Implementing policies and operating models for third-party and supply chain risk management - Defining, monitoring, and enforcing required outsourcing SLAs - Liaising with internal stakeholders on outsourcing matters across group entities - Overseeing internal governance processes for outsourcing approvals and vendor lifecycle changes - Providing guidance to staff on third-party risk management procedures and accountability - Ensuring regulatory compliance - Preparing regular reports to senior management on outsourcing status, risks, compliance, and performance metrics Requirements: - 3+ years of experience in an outsourcing or third-party risk management role - Bachelor's degree or equivalent in a relevant field (finance, business administration, economics) - Excellent understanding of outsourcing and business resilience regulations in retail financial services - Proven ability to develop service management frameworks and conduct ongoing outsourcing risk assessments - Fluency in English Nice to have: - Risk management qualification - Experience with investments or trading activities (external brokers, custodians) - Executive and board-level interaction experience - Established relationships with key industry stakeholders - Background in financial services

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