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Rohlik is launching a brand-new, highly automated fulfillment center, and this is a rare opportunity to join from day one and shape how it operates from the start. As Outbound Operations Manager, you will lead the outbound shift and manage a team of Area Managers to drive high performance across safety, quality, and productivity.
Key responsibilities include:
- Own outbound operations: Drive picking, packing, and dispatch performance, safety compliance, and labor management
- Lead and develop your team of Area Managers, ensuring optimal staffing, skills, and readiness through coaching and mentoring
- Work cross-functionally with Automation, OpEx, HR, IT, and Transport teams to solve live challenges and align resources
- Monitor outbound KPIs, conduct root-cause analyses, and champion a continuous improvement culture
- Support implementation of new processes, tools, and automated systems across picking and dispatch operations
- Drive standardization, safety compliance, and best-practice adoption in the new operational environment
- Provide hands-on problem-solving support during peak periods, weekends, and holidays
- Build an environment with stronger standards, better processes, and an engaging, high-energy culture from day one
- Help teams adopt new ways of working smoothly and consistently
This role offers real influence from day one—you won't inherit legacy systems but will help build the setup, influence standards, and leave a visible footprint. You'll work at the intersection of leadership, automation, picking/dispatch performance, and continuous improvement in a startup-energy environment with visible impact and scaling potential.
Benefits include fair fixed salary (no bonus politics), free daily lunch with fresh fruit and vegetables, extra paid time off by agreement, free Xtra membership with 10% cashback on Rohlik.cz purchases, subsidized Multisport card for wellness, and a modern, safe warehouse environment.
Requirements:
- 3+ years of experience in outbound, warehousing, logistics, or manufacturing management
- Proven track record of managing teams of 50+ people in fast-paced environments
- Strong analytical mindset with data-driven decision-making and problem-solving approach
- Excellent communication, coordination, and leadership skills
- High school leaving exam (Abitur/Matura) or higher education
- Proficiency in English and at least conversational-level Czech
- Availability to work regular business hours Monday through Friday, with occasional Saturdays
Nice to have:
- University degree or MBA in a related field
- Experience with Lean, Six Sigma, or continuous improvement methodologies
- Experience with WMS tools and high-volume automated picking/dispatch operations
