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Join Xplor Education's Finance Vertical as an Order to Cash Administrator based in Newcastle. Reporting to the Order to Cash Assistant Manager, you will manage the sales ledger and oversee the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You will act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Key responsibilities include:
- Manage mailbox and escalated queries from both internal and external stakeholders
- Run weekly credit control processes
- Contract maintenance and customer invoicing
- Complete audit checks and tasks
- Handle day-to-day finance processing
- Manage escalations to the Order to Cash Assistant Manager
- Create and review standard operating procedures (SOPs) as needed
- Process bank payments
- Execute month-end tasks to tight deadlines
- Carry out all sales ledger and credit control tasks
- Manage month-end bank reconciliation relating to Order to Cash postings
- Run month-end reporting on debt
The role offers a hybrid and flexible working model, with three days per week in the Newcastle office and two days working from home.
Xplor Technologies powers experiences across fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries through modern vertical software, embedded payments, and AI-powered capabilities.
REQUIREMENTS:
- At least 3 years of experience in a credit control/accounts receivable role
- Proven credit control experience working on key accounts within a B2B organisation
- Accounting knowledge within sales ledger and bookkeeping
- Customer-centric approach with flexibility to handle overdue credit accounts using a risk-based approach
- Proven Excel skills to a good standard
- Experience with process improvement and system development
- Experience with SOPs
- Excellent written and verbal communication skills with tactful telephone manner
- Self-driven in seeking resolutions to a high standard
- AAT Level 2 (desirable but not essential)
- Experience with NetSuite & Stripe (desirable but not essential)
Note: Candidates must be legally authorised to work in the United Kingdom and reside within the UK. Xplor does not sponsor visas.
