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Cart.com is a fast-growing commerce enablement company providing digital and physical infrastructure for B2B and B2C companies. The company operates 14 warehouses nationwide totaling over 8 million square feet and supports $8+ billion in Gross Merchandise Value annually.
The Operations Supervisor will be a key leader at the Dallas fulfillment center, managing and motivating a team to achieve productivity, safety, and departmental goals. This is a first-shift, Monday-Friday role requiring on-site presence in the Dallas area.
Responsibilities include:
- Managing a team of warehouse associates
- Overseeing time tracking, time off requests, and timecard approvals
- Running metrics and reports to establish team performance and share updates with the broader operations team
- Directing shift operational flow and flexing resources to achieve requirements at lowest cost with best service levels
- Driving efficiency through continuous process improvement
- Maintaining a safe work environment
- Hiring and training distribution center team members on best practices and policy compliance
- Working cross-functionally with other supervisors to achieve broader organizational goals
Potential assignment areas include replenishment, receiving, outbound, inventory, special projects, and returns. Success requires the ability to work in a fast-paced environment, motivate a performance-driven team, and maintain a strong customer service orientation.
Desired traits: leadership ability with influence, strong oral and written communication, multi-tasking capability, adaptability to changing environments, problem-solving skills, team orientation, and strong interpersonal skills.
Physical requirements: ability to withstand moderate physical activity (standing, walking, bending, stooping, reaching), lift and carry up to 25-30 lbs occasionally, maintain attention and concentration for extended periods, and work overtime during peak seasons.
Requirements:
- 3+ years warehouse operations experience in inventory, quality, or related areas
- 1+ years supervisory or lead experience where you motivated, trained, and led teams to extraordinary performance levels
- Systems experience with WMS (Warehouse Management System), OMS (Order Management System), Excel, and other Office applications
- High school diploma or GED
- Must be eligible to work in the United States; Cart.com does not sponsor non-immigrant visas
Top candidates will also have:
- Demonstrated ability to utilize data to support decisions and drive success in responsible areas
- Prior 3PL (third-party logistics) operations experience
- Inventory and/or quality background
