SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Thatch is building a healthcare system people love, and this role focuses on execution within a critical operations function: payroll reconciliation. You'll own the payroll deduction reconciliation queue, reviewing new and updated deductions before each payroll run and approving or escalating flagged discrepancies with clear reasoning. Your responsibilities include tracing reconciliation errors back to root cause across enrollment, premium, and payroll connection data, then driving fixes upstream rather than patching individual cases.
You'll partner closely with Engineering to scope and prioritize automation opportunities—such as auto-approval rules, tooling, and monitoring—that reduce the volume of manual review over time. You'll manage escalations from payroll connection failures and invoice review queues, routing issues to the right stakeholders. Building and maintaining SOPs and audit trails is essential so reconciliation logic and decisions remain transparent and repeatable across the team.
You'll report on reconciliation accuracy and queue health, surfacing trends and risk areas to Operations and Finance leadership. This role sits at the intersection of Operations, Engineering, and Finance, requiring strong independent judgment on complex financial data and a drive to build the processes and tooling that let Thatch scale reconciliation without scaling headcount linearly.
You should have 4-7 years of experience in operations, financial/payroll reconciliation, or management consulting, with a proven track record of solving complex, ambiguous problems independently. Strong analytical skills and comfort working directly with financial and payroll data are essential. You'll need demonstrated success designing or improving reconciliation, audit, or financial control processes, and the ability to partner with Engineering to translate operational pain points into tooling or automation requirements. A Bachelor's degree is required, and you must be willing to work onsite in the Austin, TX office.
