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Salary: USD 44,000 - 58,000 / annual
Veo is a leading shared micromobility provider operating dockless bikes and scooters across 60+ cities in North America. The company designs and manufactures its own vehicles, hardware, and software in-house and operates local markets directly to ensure safe, reliable service. Veo is the first profitable micromobility company in North America and has been recognized by Fast Company and TIME as an innovative, green-tech leader.
As Operations Manager in Gainesville, you will lead the local micromobility program and oversee all daily warehouse and field operations. You'll manage a team of hourly associates, set and optimize daily routes for fleet deployment and repositioning, and drive ridership growth while maintaining exceptional customer service. Your responsibilities include recruiting and training the local team, ensuring compliance with city agreements and company SOPs, managing inventory and parts ordering, and monitoring fleet health metrics.
You will also perform hands-on operational tasks including moving scooters, driving vans, and performing basic maintenance. You'll identify operational gaps, develop solutions to hit metrics, and ensure timely submission of fleet health counts, weekly operations data, and maintenance requests. Success is measured by your ability to drive daily ridership, lead a high-performing team, and deliver excellent customer service.
This is a fully onsite role based in Gainesville, Florida. The ideal candidate is self-directed, thrives in fast-paced environments, and has a bias for execution and action.
**Requirements:**
- Bachelor's degree
- 1–2 years of operations management experience in fleets, warehousing, distribution, delivery, or similar fields
- Comfortable lifting 60 lbs routinely
- Ownership mindset with bias for action
- Proven ability to prioritize multiple tasks
- Willingness and ability to work a variety of days and shifts
- Quantitative decision-making skills
- Exceptional communication skills
- Passion for dockless bike and scooter sharing and sustainable transportation
- Commitment to community improvement
