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Operations Manager

Shifted Energy - Newark, NJ, United States - In-office

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Salary: USD 110,000 - 150,000 / annual

Resource Innovations, a women-led energy transformation firm, is seeking an Operations Manager to join their leadership team in Newark, NJ. In this role, you will oversee business operations, engineering, QA/QC, outreach, and software teams to deliver large-scale energy efficiency and clean energy programs for utility clients. Key responsibilities include: - Developing and delivering short- and long-term implementation plans, budgets, and forecasts - Leading cross-functional program implementation activities across energy efficiency, load flexibility, electrification, and carbon reduction initiatives - Managing program design, work plans, and staff assignments to meet client goals - Coordinating delivery of large-budget energy efficiency programs per contract terms - Identifying, tracking, and driving program deliverables with accuracy and timeliness - Assessing project progress and developing innovative solutions to market challenges - Managing cross-functional delivery teams and subcontractors - Building and maintaining trusted relationships with utility clients, industry stakeholders, and program contacts - Managing client expectations, satisfaction, and communications; resolving or escalating issues as needed Resource Innovations focuses on guiding utilities through complex clean energy challenges, with expertise spanning energy efficiency, load flexibility, electrification, and carbon reduction. The company offers competitive compensation, comprehensive benefits including three weeks paid vacation, 401(k) with employer match, medical/dental/vision coverage, parental leave, and an employee assistance program. Requirements: - Bachelor's degree in business, energy, engineering, or related field - Minimum 5+ years of experience in energy efficiency or DSM (Demand Side Management) program management - Proven success developing and implementing project scopes, budgets, and plans - Demonstrated ability in short- and long-range planning and strategy - Previous contract development and negotiation experience - Excellent project and program management skills - Proficiency in establishing job and work process flows - Detail-oriented with ability to multitask while meeting deadlines and budgets - Excellent verbal and written communication skills - Strong listening and interpersonal skills - Interest in sustainability and passion for environmental impact Preferred: - Master's degree in business, energy, engineering, or related field - Positive, action-oriented attitude with initiative and creativity - Demonstrated ability to foster positive and streamlined customer experience

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