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inDrive is seeking an Operations Specialist to support the efficient day-to-day operations of the Mexico office and contribute to regional Operations activities across LATAM. This role is central to maintaining a safe, organized, and productive workplace by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, and employee support.
Key Responsibilities:
- Ensure smooth daily office functioning, including workspace readiness, office supplies, meeting room coordination, and access management
- Coordinate maintenance, cleaning, repairs, and facility-related services with timely resolution of operational issues
- Manage office access, keys, and visitor/employee arrangements
- Monitor office conditions and support implementation of Health and Safety requirements and workplace standards
- Coordinate with local suppliers and service providers for timely delivery of goods and services
- Support supplier sourcing, quotation collection, price comparisons, and onboarding
- Manage administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups
- Maintain vendor database and monitor service quality, contractual obligations, and payment statuses
- Support virtual office and coworking arrangements, subscriptions, and utilities
- Create, organize, update, and archive physical and digital documentation per internal standards
- Maintain accurate office databases, asset inventories, budget trackers, and supplier records
- Prepare reports, spreadsheets, dashboards, and presentations for operational planning and budget monitoring
- Monitor Mexico Operations budget, track expenses, and support financial documentation
- Welcome new employees, visitors, and HQ guests with necessary information and office support
- Manage snack inventory and office material distribution
- Assist in planning and executing internal events, management visits, and team activities
- Collaborate with Operations colleagues across Mexico, Brazil, Peru, Colombia, USA, and other locations
- Provide backup support during team absences to ensure continuity of critical tasks
Requirements:
- Fluency in both English and Spanish with ability to communicate effectively with local and international stakeholders
- Strong organizational, time-management, and multitasking skills with ability to prioritize competing requests and meet deadlines
- High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports
- Strong ownership and accountability; ability to work independently, follow through on tasks, and escalate issues proactively
- Advanced proficiency in Microsoft Office (Excel and PowerPoint); strong working knowledge of Google Workspace
- Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; Canva knowledge is an advantage
- Good communication and stakeholder management skills, including supplier coordination experience
- Process-oriented mindset with ability to follow SOPs, identify inefficiencies, and recommend practical improvements
- Proactive, service-oriented, and solution-focused attitude with flexibility to adapt to changing priorities
- Ability to handle equipment, company assets, and office materials
- Basic knowledge of workplace Health and Safety practices and willingness to support implementation of relevant procedures
