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Salary: USD 175,000 - 200,000 / annual
Prenuvo is transforming healthcare from reactive sick-care to proactive health care through award-winning whole-body MRI scans (fast, safe, non-invasive) combined with AI and a patient-centric clinic experience. The company is expanding its biomarker programs and seeking an Operations Director to own end-to-end operations from sample collection through lab processing, results reporting, and storage.
In this role, you will:
- Own the operating model and multi-year roadmap for biomarker programs, accountable for operational performance, quality, and compliance
- Establish SOPs and quality frameworks for sample collection, chain of custody, storage, and tracking
- Manage relationships with external labs, logistics providers, and vendors, including performance tracking and contract compliance
- Advise executive leadership on expansion sequencing, lab partner strategy, and operational investment
- Define and monitor operational KPIs (turnaround time, sample quality, collection success rates, cost per sample) and act on insights
- Serve as the accountable operations owner for regulatory readiness, including corrective action plans
- Identify operational risks early and drive solutions
- Scale programs across current US sites and new locations while maintaining quality standards and regulatory compliance
- As volume scales, lead a team of services coordinators, overseeing workflows and strategy alignment
This is a permanent, remote role with long-term ownership during launch and growth phases. The role requires up to 25% travel. No visa sponsorship is available; applicants must be legally authorized to work in the US.
REQUIREMENTS:
- 10+ years of operations experience in clinical lab, genetics, diagnostics, biobanking, or clinical research
- Bachelor's degree in life sciences, clinical laboratory science, business operations, or related field (MBA or advanced degree preferred)
- Hands-on knowledge of sample collection and biospecimen workflows (blood, saliva, etc.), including chain of custody, storage, and shipping
- Familiarity with genetic testing processes and lab lifecycle from accessioning to results reporting
- Experience managing external lab and vendor relationships
- Experience launching a new clinical or lab program
- Deep expertise with CLIA, CAP, and HIPAA regulatory frameworks
- Strong track record building processes from the ground up and scaling them
- Comfort with data and metrics to identify issues and drive improvements
- Excellent communication and cross-functional collaboration skills; ability to thrive in fast-moving, high-growth environment
- Ability to travel up to 25%
NICE TO HAVE:
- Background in LIMS or sample tracking systems
- Experience in consumer-facing or direct-to-consumer health company
