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Neara is building engineering-grade digital twins of electricity grids using advanced machine learning and physics-enabled simulations. The company helps utilities across four continents stress-test power grids against extreme weather and structural stress, enabling them to pinpoint risks, optimize investments, and build a more resilient global energy infrastructure.
As Neara scales globally, we are hiring an Operations Coordinator for our London office to serve as the operational backbone for the London/Europe team. This is a hybrid, hands-on role covering day-to-day administration, finance and customer invoicing support, team travel and activities, local HR requirements, onboarding, and support for commercial and marketing document work.
You will act as a trusted right hand to regional leadership, managing executive calendars and correspondence, supporting financial administration including expense processing and invoice tracking, and owning the customer invoicing process for the region—raising invoices, tracking payments, chasing outstanding amounts, and resolving billing queries. You will organize team travel, offsites, and activities; manage local HR requirements for the London/Europe team including contracts, benefits, and UK/EU employment compliance; coordinate onboarding for new hires; and support the commercial team with tender submissions and marketing with collateral and event logistics.
You will be the connective tissue keeping the London/Europe team organized, compliant, and moving fast in a collaborative, non-bureaucratic environment. You will have direct exposure to regional leadership, finance, HR, and commercial teams, putting you at the heart of European operations. The role offers the freedom to shape processes from the ground up and directly enable the team's global expansion.
REQUIREMENTS:
- Experience in an Executive Assistant, Chief of Staff, Office Manager, or similar operations role, ideally in a fast-growing scale-up
- Comfortable working across finance, HR, and admin tasks with strong attention to detail
- Experience with invoicing/billing processes and basic bookkeeping (Xero preferred)
- Familiarity with UK/EU employment and HR requirements, or willingness to quickly get up to speed
- Strong written communication skills; comfortable producing polished documents, proposals, and submissions
- Highly organized, proactive, and able to juggle competing priorities
- Discreet and trustworthy when handling sensitive information
- Comfortable in a fast-paced, ambiguous, international environment where processes are still being built
