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Operations Associate (Legal & Compliance)

Jerry - Toronto, ON, Canada - Hybrid - posted 2026-10-23

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Jerry is an AI-powered platform helping Americans manage their cars, homes, and physical assets—a space historically stuck in outdated processes. With 5M+ customers, $240M+ raised, and profitability achieved in 2024, Jerry operates across the US and Canada with a lean legal team that handles entity filings, IP protection, product compliance reviews, consumer escalations, and audits. You will own core legal operations and rebuild them using AI and low-code tools, enabling a small team to scale the work of a much larger one. Reporting directly to the Legal Counsel, you'll drive projects from conception to completion with real ownership and scope. Key responsibilities include: - Automating manual legal tasks using AI and low-code workflows - Managing entity compliance across US and Canadian jurisdictions (annual reports, state requests, filings) - Conducting legal research, contract reviews, and substantive projects alongside Legal Counsel - Monitoring and protecting Jerry's intellectual property; initiating cease-and-desist workflows - Investigating complex consumer escalations, identifying root causes, and turning recurring issues into compliance training - Reviewing products and processes for compliance risk and user friction; collaborating with Engineering and Product on fixes - Leading compliance audits and monitoring high-risk areas between audit cycles You thrive in a startup environment where you own problems end-to-end, solve complex issues without a manual, and combine building new systems with executing recurring, high-accuracy operational work. You are a natural closer who tracks every open item, automates repetitive tasks, maintains zero-error standards for regulatory work, communicates proactively, and can take an unclear brief, define the problem, and move with urgency. Jerry's culture emphasizes ownership, learning from leaders with backgrounds at Amazon, Better, LinkedIn, McKinsey, BCG, and Bain. Promotion is based on performance and demonstrated ownership. REQUIREMENTS: - Bachelor's degree from an academically rigorous program with a record of high performance - Demonstrated track record of owning projects start-to-finish and solving problems independently (at school, work, or personal projects) - Demonstrated interest in using AI and technology to improve work processes (e.g., a tool, automation, or process you have built) - Must currently reside in Ontario, Canada (or eligible US states: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA)

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