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BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group headquartered in Singapore. The company bridges traditional finance and digital assets through governance-driven financial services and technology, managing over US$7 billion in assets and facilitating more than US$7 billion in monthly trading volume. BIT offers custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA) to institutional and professional investors globally, with regulated operations across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States, and Bhutan.
As an Operational Risk Analyst, you will play a key role in developing and maintaining risk management systems and processes. Your responsibilities include:
- Participate in requirements analysis and solution discussions for risk products; write Product Requirement Documents (PRDs) and prototypes
- Prepare test cases and participate in User Acceptance Testing (UAT) to ensure delivered features meet expectations
- Define data requirements for risk control systems and oversee integration with various business lines
- Monitor risk rule events and system alerts: perform initial analysis and classification, route to relevant teams, and track to resolution
- Investigate data anomalies by working with engineering teams to identify root causes and drive issues to closure
- Support post-launch operations by producing operating guides and FAQs for customer service teams, collecting and categorizing client feedback, and translating feedback into enhancement requirements
You will work in a collaborative environment that values intellectual curiosity, entrepreneurship, and transparency. The team tackles complex problems together and seeks individuals passionate about making an impact in the crypto ecosystem.
REQUIREMENTS:
- Bachelor's degree or above in Risk Management, Finance, Mathematics, Statistics, or a related quantitative discipline
- 2–5 years of full-time experience in risk product operations, including hands-on experience writing PRDs
- Clear logical thinking, strong communication skills, and ability to work at pace
- Fluent written and spoken English and Mandarin
- Skilled at using AI tools to support daily work and data handling
- Experience in risk, operations, or data roles at a crypto exchange or fintech company
- Familiarity with options, margin mechanics, or structured products
- Knowledge of SFO/SEC guidelines and related regulations
