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Salary: USD 120,000 - 190,000 / annual
Payoneer is a global financial platform founded in 2005 that simplifies cross-border business payments and financial workflows. The company serves over 2,500 colleagues worldwide and operates in 190+ countries, helping underserved businesses access global economic opportunities.
This role leads Payoneer's online payment solutions and operations, managing the full ecosystem of payment provider relationships that power the B2B invoicing platform. You will own strategic relationships with acquirers, payment processors, card schemes, and other payment partners, serving as the primary point of contact and driving long-term partnership value.
Key responsibilities include:
**Partnership Ownership & Management**: Own and manage strategic relationships with payment providers, serving as the primary external contact. Proactively manage day-to-day and strategic engagement, including contract negotiations, performance reviews, escalations, and roadmap alignment.
**Performance Oversight**: Monitor and evaluate partner performance against SLAs, commercial terms, and operational benchmarks. Identify gaps, drive remediation, and surface opportunities to expand or optimize partnerships.
**Cross-Functional Leadership**: Act as the internal champion for payment partnerships, aligning Product, Compliance, Finance, and Operations stakeholders around partner capabilities and joint initiatives. Lead cross-functional projects end-to-end with high attention to detail.
**Data-Driven Governance**: Use analytics and reporting to track partner health, transaction performance, and cost efficiency. Translate insights into actionable recommendations for leadership.
**Reversed Payment Management**: Own end-to-end management of reversed payments and related operational workflows.
You'll operate at the intersection of operations, partnerships, and strategy, working closely with teams across the company to keep payment infrastructure running and evolving. The role requires deep familiarity with card schemes, acquiring ecosystems, payment rails, and the broader payment provider landscape. You'll need strong commercial acumen, experience with contract negotiations, and the ability to navigate complex, multi-stakeholder environments.
