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Remote is a global employment platform that enables businesses to recruit, pay, and manage international teams compliantly. This Onboarding Operations Specialist role sits within the EOR (Employer of Record) Operations team and reports to the Manager of Onboarding Operations.
You will own the end-to-end onboarding lifecycle for new employees across Remote's global client base, managing compliance, documentation, and employment packages. Key responsibilities include verifying and preparing employment documentation, addressing employee queries throughout onboarding, collaborating with Mobility, Benefits, Lifecycle, and Payroll teams, and maintaining data accuracy and security. You'll also identify and champion automation opportunities to streamline processes and improve scalability.
The ideal candidate brings extensive operations experience with a strong background in people operations, employment contracts, and HR processes. You should be adaptable and thrive in fast-paced, cross-functional environments typical of high-growth startups. Exceptional written and spoken English at business level is essential, with additional languages a plus. You're tech-savvy and comfortable with collaboration tools (Notion, Slack, Zendesk, Google Workspace) and can work autonomously within a distributed, international team while balancing multiple priorities. Strong organizational skills, attention to detail, and a collaborative mindset are critical. You'll support continuous improvement initiatives, contribute to compliance reporting and audits, and help drive automation and AI capabilities across onboarding workflows.
