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Remote is a global employment platform that enables businesses of all sizes to recruit, pay, and manage international teams compliantly. As an Onboarding Operations Specialist, you'll join the EOR Operations team and report to the Manager of Onboarding Operations, playing a pivotal role in enhancing the onboarding experience for clients' new employees worldwide.
You will own the end-to-end onboarding lifecycle, managing the entire employee onboarding process with a focus on compliance and seamless documentation. This includes verification and preparation of employment packages, addressing employee queries, and ensuring all operational requirements are met for a smooth experience. You'll work cross-functionally with Mobility, Benefits, Lifecycle, and Payroll teams to deliver excellence for both clients and their employees.
Key responsibilities include leading the onboarding journey with emphasis on compliance and documentation; managing employee data to ensure accuracy, security, and confidentiality; supporting compliance initiatives through reporting, audits, and data integrity projects; and identifying automation opportunities to streamline processes and boost efficiency and scalability.
You bring extensive operations experience with a strong background in people operations, employment, and legal contracting. You're proficient in handling employment contracts and legally binding documents within HR and people management. You thrive in fast-paced, cross-functional environments, ideally within startups or high-growth companies, and are energized by evolving challenges. You're a true collaborator with strong ownership mentality, exceptional written and spoken English at business level, and a keen eye for detail. You're tech-savvy and adaptable, skilled in collaboration tools (Notion, Slack, Zendesk, Google Workspace) for asynchronous work. You can work autonomously and seamlessly within an international, remote team, balancing multiple priorities and remaining open to flexible hours to support global needs.
