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Remote is a global employment platform that enables businesses to recruit, pay, and manage international teams compliantly. This Onboarding Operations Specialist role sits within the EOR (Employer of Record) Operations team and reports to the Manager of Onboarding Operations.
You will own the end-to-end onboarding lifecycle for new employees across Remote's global client base, managing compliance, documentation, and employment package preparation. Key responsibilities include leading the onboarding journey with a focus on seamless documentation and verification, taking charge of the entire employee lifecycle while addressing queries, and collaborating cross-functionally with Mobility, Benefits, Lifecycle, and Payroll teams to deliver smooth experiences for clients and their employees.
You will manage and maintain employee data with strict attention to accuracy, security, and confidentiality compliance. You'll contribute to reporting, audits, and data integrity projects, and actively identify and champion automation opportunities to streamline processes and improve scalability.
The ideal candidate brings extensive operations experience with a strong background in people operations, employment contracts, and legal documentation. You're adaptable and thrive in fast-paced, cross-functional startup or high-growth environments. Exceptional written and spoken English at business level is essential, with additional languages a plus. You're tech-savvy and comfortable with collaboration tools (Notion, Slack, Zendesk, Google Workspace), skilled in knowledge and content management, and able to work autonomously within an international remote team while balancing multiple priorities. You demonstrate strong ownership, team orientation, and proactive communication.
