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Remote is a global employment platform that enables businesses to recruit, pay, and manage international teams compliantly. This Onboarding Operations Specialist role sits within the EOR Operations team and reports to the Manager of Onboarding Operations.
You will own the end-to-end onboarding lifecycle for new employees across Remote's global client base, managing compliance, documentation, and employment package preparation. Key responsibilities include leading the onboarding journey with a focus on seamless documentation and verification, taking charge of the entire employee lifecycle while addressing queries, and collaborating cross-functionally with Mobility, Benefits, Lifecycle, and Payroll teams to deliver smooth experiences for clients and their employees.
You will manage and maintain employee data with strict attention to accuracy, security, and confidentiality compliance. You'll contribute to reporting, audits, and data integrity initiatives, and actively identify and champion automation opportunities to streamline processes and improve scalability.
The ideal candidate brings extensive operations experience with a strong background in people operations, employment law, and contract management. You excel in fast-paced, cross-functional environments typical of high-growth startups, demonstrate exceptional written and spoken English at business level, and are detail-oriented in documentation. You're tech-savvy with proficiency in collaboration tools (Notion, Slack, Zendesk, Google Workspace), skilled in knowledge and content management, and comfortable working asynchronously across global time zones. You balance independent work with strong team collaboration, are adaptable to evolving systems, and bring a proactive, ownership-driven mindset to problem-solving.
