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Starburst is seeking a Presales Onboarding Engineer to join its global strategic team in a highly cross-functional, customer-facing role. You will work during customer evaluations and on strategic initiatives, building the customer base while collaborating with presales, sales, and professional services teams.
In this technical role, you will be responsible for the successful deployment and configuration of Starburst's product during validation testing. You will work directly with customers to ensure their success, partner with field sales and technical presales representatives to troubleshoot deployments, and ensure winning the technical aspects of customer campaigns.
Key responsibilities include:
- Executing customer proof-of-concept studies
- Serving as a product and services expert
- Acting as a consultant on architecture, deployment, and design discussions
- Consulting with professional services on post-sales deployments and onboarding
- Providing technical resources during technology evaluations
- Delivering product feedback for internal engineering discussions
- Designing and executing strategic team projects and initiatives
- Collaborating with Engineering and Support teams on critical customer issues
- Developing field best practices, how-to documents, and contributing to the internal knowledge base
You should have expertise or experience in analytical and problem-solving, ANSI SQL, UNIX/Linux CLI, data warehouse concepts, private/public cloud deployments, and big data technologies (Hadoop, distributed systems). Experience with Kubernetes platforms (EKS, AKS, GKE, OpenShift) is important. Prior experience with Trino or Presto is desirable. Strong communication skills, ability to respond dynamically to real-time questions, and a desire to work in a fast-paced startup environment with cutting-edge technologies are essential.
