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Salary: GBP 50,000 - 75,000 / annual
Profound is a rapidly growing AI marketing platform used by 15% of the Fortune 500 (including Comcast, Estée Lauder, and Walmart) and innovative companies like Ramp, MongoDB, and Figma. The platform consolidates marketing work—research, briefs, content, campaigns, and reporting—in one place, powered by AI agents that automate tasks like reporting, content drafting, page audits, and competitive research. Built on 2B+ real user prompts, Profound's data reveals what people ask AI and how models respond, enabling the AI Marketer to identify high-impact opportunities and deploy agents to execute them.
As the company scales across multiple offices and teams, we are hiring an Office Operations Manager to own the day-to-day office experience and ensure a consistent, high-quality onboarding and culture experience during rapid growth.
Key Responsibilities:
- Own day-to-day office operations including cleaning, maintenance, security, access, supplies, and general readiness
- Manage inventory of office supplies, snacks, meals, and equipment
- Coordinate with vendors and service providers (building, IT, cleaning, catering, deliveries)
- Ensure the office remains functional, organized, and ready for productive work
- Execute onboarding touchpoints such as welcome breakfasts, first-week moments, and social connection activities
- Serve as the primary in-office point person for questions, issues, and day-to-day needs
- Plan and execute team events, lunches, celebrations, and rituals that foster connection without impeding execution
- Support visiting teammates and leaders with office setup, schedules, and logistics
- Partner with Ops to maintain consistent office experience as Profound expands across NYC, SF, London, and Buenos Aires
Requirements:
- 0-3+ years of experience in office management, operations, hospitality, events, or service-oriented roles
- Highly organized and reliable with ability to identify and resolve issues proactively
- Comfortable coordinating vendors, handling logistics, and managing multiple priorities simultaneously
- People-oriented and approachable; teammates naturally seek you out for help
- Low ego and high ownership; take pride in executing unglamorous work well
- Thrive in fast-growing startup environments where processes are built in real time and change is constant
