SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 70,000 - 95,000 / annual
Next Insurance is a technology-led, full-stack provider of small business insurance founded in 2016. The company has helped hundreds of thousands of small business customers across the United States obtain fast, customized, and affordable coverage. You will join the People & Facilities Team, which is responsible for building, growing, and developing the careers of Next Insurance employees.
In this role, you will support a hybrid workplace and oversee day-to-day office operations in the Palo Alto, CA office, reporting to the Head of Workplace/Facilities. You will be a close partner to site leaders and serve as the primary point of contact for building management, internal employees, and cross-functional partners.
Key responsibilities include:
- Oversee and manage daily office operations to ensure efficiency, happiness, and productivity
- Act as the face of the office, interfacing with building management, employees, and partners
- Coordinate administrative activities including vendor schedules, company meetings, onsite offsites, visitor tours, and candidate hosting
- Maintain a sparkling, on-brand workspace that reflects Next Insurance values
- Coordinate and execute engaging events such as company milestones, weekly brunches, holiday parties, and surprise-and-delight moments
- Maintain office supplies inventory and ensure proper stocking levels
- Handle incoming and outgoing correspondence via email, Slack, tickets, and phone
- Sort and route mail; scan important claims or financial materials as needed
- Manage office budgets and expenses
- Assist with People-related tasks including tours and candidate hosting
- Implement and maintain office policies and procedures
- Coordinate office maintenance and repairs with vendors and service providers
- Oversee office moves, reshuffles, furniture placement, and built environment upgrades
- Prep space for specific meeting types (onsites, trainings, all-hands, partner meetings, events)
- Support special projects as needed
You will thrive with little supervision and possess a desire to constantly learn, willingness to help, positive and collaborative spirit. The ideal candidate must be able to be onsite 5 days a week during core business hours.
Requirements:
- Associate's or Bachelor's degree in hospitality, human resources, facilities, or related fields (preferred)
- Minimum 2 years of experience as an office administrator, office manager, or similar administrative role
- Excellent organizational and multitasking skills with strong attention to detail
- Proficiency in Google Suite, Slack, and ticketing systems
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment
- Problem-solving skills with a proactive and resourceful approach
- Ability to maintain confidentiality and handle sensitive information with discretion
- Flexibility to adapt to changing priorities and deadlines
- Motivated with a passion for organization and administration
- Ability to interface with executive leadership and be the face of the office
Desirable qualifications:
- Familiarity with People processes and basic accounting principles
- Space planning or workplace/facilities certification
