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Salary: USD 90,000 - 115,000 / annual
Torus is a venture-backed energy infrastructure company (raised $267M+) headquartered in Salt Lake City, building mesh energy systems that provide resilient, sustainable power to utilities, data centers, and industrial sectors. The company designs, manufactures, and supports systems end-to-end from their 545,000-square-foot GigaOne facility.
You will join the NetSuite Team as a Business Analyst focused on operational excellence and the critical "last mile" work of ERP implementation. This role emphasizes documentation, training, data governance, and user enablement to ensure NetSuite implementations are fully adopted and maintained across the organization.
Key Responsibilities:
- Create and maintain comprehensive documentation for NetSuite configurations, business processes, and standard operating procedures
- Monitor and improve data quality across transactions, items, BOMs, and master records
- Troubleshoot issues in OneWorld/revenue recognition or inventory/manufacturing modules
- Develop and deliver user training programs and coordinate user acceptance testing (UAT) for new features
- Support users with day-to-day NetSuite questions and system guidance
- Maintain and optimize NetSuite forms, saved searches, dashboards, and reports
- Manage the NetSuite enhancement backlog, intake process, and release communications
- Gather business requirements and configure NetSuite elements including custom fields, forms, and workflows
- Partner with NetSuite Team members to implement and refine solutions
The ideal candidate thrives on creating order from ambiguity, communicates effectively across all organizational levels, and takes pride in building sustainable, scalable processes. You should bring hands-on NetSuite experience with demonstrated strength in either accounting/revenue recognition (OneWorld, billing, ASC 606/842) or preferably inventory/manufacturing operations.
Requirements:
- 2–4+ years working with NetSuite in an Administrator, Business Analyst, or similar hands-on role
- Strong experience with NetSuite configuration including saved searches, custom fields, forms, and reports
- Demonstrated excellence in creating documentation, SOPs, or process guides for business systems
- Experience developing and delivering user training or leading system adoption initiatives
- Strong attention to detail with a process-oriented mindset and commitment to data quality
- Excellent communication skills with ability to translate technical concepts for business users
- Self-directed problem-solver who can work independently and manage multiple priorities
Preferred Experience:
- NetSuite OneWorld experience in multi-subsidiary environments with applied revenue recognition and billing knowledge (ASC 606/842, subscription or usage-based billing)
- Hands-on NetSuite Advanced Revenue Management (ARM) or SuiteBilling configuration experience
- Familiarity with order-to-cash processes in NetSuite and how billing/revenue recognition configuration connects to each step
- Familiarity with lease/equipment-financing systems (e.g., NetLessor/NetGain)
- Background in manufacturing, supply chain, or inventory-heavy business environments (BOMs, WIP, production transactions)
- Understanding of NetSuite integrations and middleware platforms
