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Salary: USD 85,000 - 100,000 / annual
Daymark Health is a value-based oncology company redefining cancer care through a comprehensive, personalized platform that combines dedicated care navigation, symptom-focused support, behavioral health, and social resources with evidence-based interventions and a hybrid in-person + virtual care model.
As a Multi-State Oncology Nurse Navigator, you will be a key member of an integrated Care Team including a Medical Director, Nurse Practitioner, Community Health Worker, Enrollment Specialist, and Social Worker. You will provide triage, case management, and care navigation for oncology patients, many with additional comorbidities, working closely with Clinical Operations to ensure optimal care pathways.
Key responsibilities include:
- Providing direct patient care through virtual platforms (phone, email, video) with availability for urgent clinical escalations
- Triaging symptom survey responses and inbound reported symptoms, escalating to Nurse Practitioners as needed
- Proactively identifying and addressing patient needs including care coordination, nutritional support, discharge planning, and provider referrals
- Educating patients new to their diagnosis or Daymark about their condition and available care offerings
- Establishing strong, trusting relationships with patients and care networks through empathy and active listening
- Collaborating with clinical team members (Nurse Practitioners, Medical Directors, Social Workers) and non-clinical Health Partners to address social determinants of health
- Adhering to Daymark policies, procedures, and documentation standards while working with Clinical Operations on system optimization
This is a full-time, remote role, Monday–Friday, 8:30 AM–5 PM in your respective timezone. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.
REQUIREMENTS:
- Bachelor of Science Degree in Nursing (required)
- Active, unencumbered multi-state RN license via Nurse Licensure Compact (required)
- Minimum 3 years of nursing experience, including 2 years in oncology nursing (required)
- Ability to obtain licensure in multiple states (required)
- Passion for helping patients understand palliative care benefits (required)
- Oncology-related certifications (OCN, AOCN, AOCNS, or CCM) strongly preferred or to be obtained within 2 years of hire
- Additional active RN licenses in non-compact states (CA, NY, IL) strongly preferred
- Comfort with technology: Slack, Zoom, Google Suite, and EHR systems
- Strong relational skills and ability to work effectively with diverse populations (healthcare providers, clinical staff, patients, family members)
- Bias to action and ability to identify and prioritize needs
- Patient-centric approach with commitment to Daymark's mission
- Excellent organizational and multitasking skills in fast-paced environments
- Effective communication and active listening skills
- Comfort with change and ambiguity
- Basic Life Support (BLS) certification required by start date
- Compliance with Daymark's Employee Vaccination and Testing policy required
