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Nexthink is seeking an MSP Account Director to lead growth strategy with the world's largest Managed Service Providers and Global System Integrators (MSPs/GSIs) such as Kyndryl, Unisys, Capgemini, and DXC. This is a strategic leadership role focused on embedding Nexthink's digital employee experience (DEX) platform as a key solution across partner organizations.
You will establish and maintain C-level, sales, and product relationships with major MSP/GSI partners, driving revenue growth across Europe. Your responsibilities include developing and executing go-to-market plans to embed Nexthink solutions within partner workplace practices, navigating complex organizational structures to build strategic relationships, and managing day-to-day partner interactions.
Key responsibilities:
- Develop and execute plans to embed Nexthink platform across partner workplace practices and grow revenue
- Navigate organizational structures to establish strategic and tactical relationships with MSP/GSI leadership
- Understand business, solutions, and technical needs of global MSP/GSI partners
- Execute revenue and growth plans while collaborating with internal stakeholders (account teams, regional sales, marketing, corporate resources)
- Create and articulate compelling value propositions for Nexthink solutions
- Drive business development and co-sell initiatives in partnership with field sales, marketing, and leadership
- Prepare business reviews for senior management on partner development progress and roadblocks
- Represent Nexthink at conferences, QBRs, and industry events to enhance brand presence
- Monitor market trends and competitor activities in the MSP/GSI marketplace
- Develop materials to enable and educate field sales teams
- Leverage technical resources to support partner success
Nexthink is a global leader in digital employee experience management, providing IT leaders with visibility to diagnose and fix issues impacting employees at scale. The company serves 1,500+ customers across 25+ million employees, with dual headquarters in Lausanne, Switzerland and Boston, Massachusetts, and 9 offices worldwide.
REQUIREMENTS:
- 5+ years developing, enabling, and supporting a partner community
- 5+ years with technology platform sales
- 5+ years in partner/business development, enterprise sales, and GTM creation/management
- Experience working in or with MSP/GSI organizations
- Proven track record developing and executing go-to-market strategies
- Strong communication skills with ability to lead executive-level meetings
- Experience in the End User Computing (EUC) industry
- Exceptional communication and presentation skills
- Experience engaging with senior business and technology leaders
- Ability to create and enable field teams with insightful materials
- Experience working with product teams and influencing product strategy based on partner feedback
- Comfortable carrying performance-related targets
- Collaborative approach leveraging cross-functional teams
