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Member of People Experience

Anchorage Digital - San Francisco, CA, United States - In-office - posted 2026-10-13

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Anchorage Digital is building an advanced digital asset platform for institutions to participate in crypto. The company operates Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., and serves institutions globally through multiple offices. Funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation over $3 billion, Anchorage Digital has grown to over 600 employees. As a Member of People Experience, you will be the operational anchor for the employee lifecycle at Anchorage Digital, from offer acceptance through offboarding and beyond. This role is central to shaping how employees experience the company and is often their first and lasting impression of working here. Day-to-day responsibilities include: - Execute onboarding, offboarding, and internal mobility workflows, managing handoffs across HRIS, payroll, and benefits accurately and on time - Resolve employee casework and route issues to appropriate teams - Manage immigration case logistics and coordinate with outside counsel as needed - Deploy and track completion of People, Legal, and Compliance training within the HRIS - Identify patterns in casework and employee feedback that indicate friction in the experience, and escalate appropriately - Partner with the Infrastructure, Analytics, & AI team to identify repetitive workflows worth automating and help test new tools before rollout - Contribute to process improvements that reduce manual work and strengthen data accuracy - Build strong working relationships across People Business Partners, Total Rewards, Accounting, and technical teams to ensure smooth handoffs - Communicate clearly on casework ranging from routine policy questions to complex process guidance - Stay current with HR systems, tools, and best practices relevant to a regulated environment You will need deep understanding of employee lifecycle operations, working knowledge of immigration, total rewards, and data privacy considerations relevant to a regulated financial services environment. Technical fluency across Dayforce, Remote, Lever, and immigration platforms like Boundless is essential. You will manage moderately complex casework and projects, applying sound judgment to diverse challenges across the employee lifecycle. Note: Due to security requirements, all new hires must complete an in-person onboarding process. The company prioritizes physical identity verification and secure IT setup as foundational to its security infrastructure and culture. Requirements: - 5+ years of HR or People Generalist experience, preferably with at least some time in a startup or high-growth environment - Hands-on experience with HRIS platforms (Dayforce, Workday, or similar) - Experience partnering with technical or data teams on process automation or workflow tooling - Strong attention to detail and ability to manage multiple time-sensitive workflows concurrently - Clear communication skills with strong sense of ownership and process-minded approach Bonus qualifications: - Experience supporting a global workforce - Experience coordinating company-wide training programs

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