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SpaceXSI is seeking a hands-on, safety-focused Megapack Field Technician to support the operation, maintenance, and expansion of a large-scale energy storage fleet powering AI infrastructure in Memphis. This is a full-time, onsite role based in Memphis, Tennessee, with regular travel between Memphis-area sites.
You will work directly with the Energy Storage Asset Manager and own the low-voltage side of the Megapack fleet. Key responsibilities include:
- Own and manage low-voltage (LV) systems including AC and DC LV systems, 480V auxiliary power, breakers, and LV terminations
- Perform Megapack enable/disable, isolation, and return-to-service procedures in support of maintenance, switching, and construction activities
- Troubleshoot Megapack-side faults and alarms in the field, gather logs, data, and photos, and drive issues to resolution with OEM field service and support engineering
- Act as onsite point of contact for Tesla Field Service technicians, coordinating access, isolations, and work scope
- Support execution of daily medium-voltage (MV) switching plans, including de-energizing and re-energizing Megapack strings in coordination with MV electricians and site operations
- Perform and verify lockout/tagout (LOTO) procedures and maintain switching and isolation records in accordance with site safety procedures
- Provide day-to-day oversight of electrical and civil contractors, verifying work against drawings, specifications, and schedule
- Perform quality checks on LV and MV terminations, installations, and repairs, and document findings
- Coordinate installation and commissioning activities for new Megapack deployments and their integration with SpaceXSI facilities
- Build, track, and close out punch lists using project management platforms (e.g., Procore)
- Support transformer issue intake and documentation, and assist with dehumidification and environmental controls during outages
- Conduct routine site walks and inspections to identify safety, reliability, and serviceability issues
- Maintain accurate records of field work, switching activity, service events, and equipment status
- Ensure full compliance with all safety protocols, NFPA 70E requirements, manufacturer guidelines, and local regulations
- Provide on-call support for urgent operational and maintenance issues as required
REQUIREMENTS:
- 3+ years of field service, commissioning, or maintenance experience on utility-scale battery energy storage systems (BESS) or comparable power infrastructure
- Hands-on experience with low-voltage AC/DC electrical systems, breakers, and terminations, including safe isolation and verification of energy states
- Working knowledge of NFPA 70E, arc flash safety, and lockout/tagout procedures
- Ability to read and work from electrical drawings, single-line diagrams, and equipment documentation
- Strong communication and organizational skills with the ability to coordinate multiple contractors and vendors in the field
- Comfortable working onsite in an industrial/data center and active construction environment
- Comfortable working in an environment requiring exposure to noise, outdoor weather, and industrial conditions
- Available to work evenings, weekends, and provide on-call support as needed for urgent operational issues and planned outages
- Ability to lift 50+ pounds, climb, and work at heights and in confined spaces as required
- Valid driver's license and ability to travel between Memphis-area sites
PREFERRED SKILLS AND EXPERIENCE:
- Utility-scale BESS field service experience (Megapack preferred), including Megapack 2 / 2XL installation, commissioning, service, and troubleshooting
- Experience with OEM service and diagnostic tools, firmware updates, and site controller workflows
- Experience supporting medium-voltage switching operations, string energization, or utility/data center switching programs
- Construction management or field engineering experience, including contractor oversight, QA/QC, punch lists, and Procore or similar platforms
- Familiarity with pad-mount transformers, medium-voltage cable and terminations, and fire protection standards for energy storage
- Previous experience in 24/7 operational environments with on-call responsibilities
