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Carta is seeking a Managing Director, Fund Accounting - Europe to lead the company's European fund administration business, primarily across the UK and Luxembourg, with expansion opportunities into other European markets.
In this role, you will own the customer experience and business performance of Carta's European Fund Administration portfolio. You will directly lead the European fund accounting team, setting clear expectations for accounting quality, timely delivery, and client service. Key responsibilities include:
• Lead, coach, and develop the fund accounting team while building a culture of technical excellence, accountability, and continuous learning.
• Oversee accounting standards, review controls, and complex accounting matters to ensure accurate financial reporting and audit readiness.
• Drive efficiency and improve execution across Venture Capital and Private Equity delivery teams, including fund administration, data collection, implementation, and support.
• Scale the European Fund Administration business by building team capacity and processes that support growth while maintaining quality and service standards.
• Use technology and automation to reduce manual work and strengthen accounting controls.
• Monitor and influence product usage, client engagement, and satisfaction feedback to ensure clients are realizing value from Carta products.
• Collaborate with product and engineering teams to solve problems, drive account strategy, and improve client engagement and loyalty.
• Proactively assess client health, address risks, and build trusted relationships that turn clients into advocates.
• Influence the fund accounting business unit's client marketing strategy to improve client education, product adoption, and self-serve opportunities.
• Promote cross-functional collaboration and drive adoption of Carta's team values operationally and behaviorally.
You will work with fund CFOs, COOs, and General Partners to build Carta's reputation as a leading fund administration provider for European VC and PE firms.
REQUIREMENTS:
• 15+ years of experience in a client-facing role with a proven track record in client engagement, client satisfaction, and contract value growth through upsells and expansion.
• Proven experience leading fund accounting teams, coaching and developing talent, and setting clear standards for accounting quality, timely delivery, and client service.
• Deep knowledge of the UK and Luxembourg fund administration markets; experience with Jersey and Guernsey fund structures is a plus.
• Intellectual curiosity and strong judgment, with the ability to understand each client's business, anticipate needs, and identify and address risks early.
• Resourceful and creative problem-solving skills to provide optimal business or technical solutions, particularly when navigating uncertainty or ambiguity.
• Client-first mindset with a focus on seeking solutions to ensure greater lifetime value for clients.
• Self-motivated, proactive leader with innovative ideas to inspire your team and promote client loyalty and adoption.
• Strong interpersonal skills with an emphasis on building strong internal and external relationships.
• Proven ability to drive results across multiple functions and exceed allotted targets.
• Diplomacy, tact, and poise under pressure with a high tolerance for ambiguity.
• Excellent communication skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations, especially to executives.
• Motivated to work collaboratively in a fast-paced, ever-changing environment to accelerate Carta's growth.
