SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 165,000 - 185,000 / annual
Huntress, founded in 2015 by former NSA cyber operators, is a remote-first cybersecurity company that makes enterprise-grade security accessible to businesses of all sizes. The company operates a 24/7 global Security Operations Center (SOC) staffed by human-led security analysts who investigate and respond to incidents across millions of endpoints worldwide.
As Manager of the Security Operations Center, you will lead and scale operations to support Huntress's mission of protecting over 5M endpoints and 16M identities. You report to the Director of Security Operations Center and are accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. Your focus is on force-multiplying analyst capabilities by 10X through process optimization, training, and technology enablement.
Key responsibilities include:
- Design and implement internal processes to reduce analyst burnout while increasing productivity against global standards
- Manage shift coverage to maintain 24/7 operations across all regions and time zones
- Conduct weekly 1:1 meetings with analysts to provide feedback, socialize initiatives, and enable career progression
- Develop and implement analyst training programs in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
- Partner with Product teams to prioritize capabilities that augment analyst effectiveness
- Maintain quality assurance accountability for your designated region
- Collaborate with Support to streamline workflows for customer requests requiring SOC analysis
- Strengthen relationships and processes with Tactical Response, Threat Hunting, and Detection Engineering teams
- Provide technical leadership and mentorship to SOC analysts
- Develop, track, and report on OKRs linked to SOC initiatives
- Operationalize new technologies and services as Huntress expands its platform
- Participate in public speaking engagements (webinars and in-person)
- Provide input to Marketing, Sales, Support, and Product stakeholders
The role requires someone who can balance strategic process improvement with hands-on team leadership, ensuring analysts have the tools, training, and support to succeed in a high-pressure 24/7 environment.
Requirements:
- 5+ years of Security Analyst experience in a global 24x7 security operations center with focus on Windows forensics
- 3+ years of team lead or managerial experience in a global operations center or Incident Response role, preferably in an MSSP, MDR provider, or Incident Response service
- Demonstrated experience leading diverse cybersecurity teams with various skill sets (Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, Detection Engineering)
- Active engagement in the information security community (conferences, public contributions/projects)
- Continuous learning mindset with current knowledge of threat actor tradecraft, detection techniques, and security operations concepts
- Ability to identify workflows and create detailed process diagrams and operating procedures
- Strong communicator capable of explaining highly technical concepts to stakeholders with varying technical backgrounds
- Demonstrated experience leading initiatives or projects requiring delegation and accountability
- Data-driven approach with experience in Data Science concepts
