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Manager, PMO — Delivery Governance & Portfolio Strategy

FISPAN - Vancouver, BC, Canada - Hybrid - posted 2026-10-06

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Salary: CAD 132,000 - 143,000 / annual

FISPAN is an Enterprise SaaS FinTech company that enables banks to deploy embedded financial products and services through corporate clients' preferred ERP and accounting platforms. The company works with Tier 1 banks including J.P. Morgan Chase, Wells Fargo, TD, and Bank of Montreal. You will lead FISPAN's Project Management Office through its next growth phase, building a scalable PMO operating model that supports the company's expanding partner base and project volume. This is a hands-on leadership role focused on transformation and building, not maintaining a steady-state function. Key responsibilities include: • Own portfolio governance for the bank-delivery portfolio—establishing intake, prioritization, and resource-allocation practices that scale delivery capacity independently of raw project-volume growth. • Lead and develop a multi-tiered PM organization, aligning project complexity to the right level of ownership and maintaining clear escalation and decision-rights frameworks. • Own financial governance for the PMO portfolio—revenue forecasting, benefits realization tracking, and KPIs that give leadership credible, forward-looking visibility into delivery and revenue performance. • Partner with Finance on revenue governance and delivery reporting practices that scale with business growth. • Establish the PMO as a center of excellence—converting delivery experience into repeatable playbooks, reusable service offerings, and delivery-intelligence capabilities. • Build deliberate succession planning and career development across the PM organization, closing single points of failure. • Define and protect the PMO's role boundaries across Product, Engineering, Finance, and partner-facing functions—providing delivery governance without encroaching on solution design, product ownership, commercial authority, or account management. • Act as a change management partner for major operating-model transitions, ensuring new practices are adopted sustainably. The PMO sits at the intersection of every major bank delivery initiative FISPAN runs. Success in this role means the rest of the business scales with confidence. FISPAN offers a competitive total rewards package including semi-annual bonuses, extended health and dental benefits, paid time off, retirement plan matching, parenthood top-up, mentorship programs, and leadership development. The downtown Vancouver office features coastal views, fitness center access, and a work-from-anywhere policy. REQUIREMENTS: • 10+ years in program/project management, including at least 4–5 years directly owning a PMO function (not just operating within one). • Proven track record transforming or meaningfully rebuilding a PMO's operating model, ideally through a high-growth or high-volume delivery period. • Experience designing or operating tiered or portfolio-based resourcing models—knowing how to scale delivery governance without scaling headcount 1:1 with volume. • Direct experience with revenue recognition, delivery economics, or portfolio-value modeling—comfortable owning numbers Finance and leadership will scrutinize. • Demonstrated people leadership across multiple levels (Senior PM through PM), with a track record of building deliberate succession depth, not just filling seats. • Strong cross-functional stakeholder management—able to operate at the intersection of Product, Engineering, Finance, and partner-facing teams without needing to own any of them. • Comfortable being hands-on in a build/rebuild phase—this is not a role for someone who wants to inherit an already-mature, steady-state function. • Excellent executive communication skills; able to present portfolio recommendations and trade-offs directly to leadership. NICE-TO-HAVE: • Experience in B2B SaaS, fintech, or bank/financial-integration environments. • PMP, PgMP, or equivalent program-management certification. • Experience leading a PM organization through significant client-base or revenue growth.

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