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Hinge Health is seeking a Manager of Physical Therapy to lead a remote team of up to 16 physical therapists delivering virtual musculoskeletal (MSK) care. The role combines clinical leadership with operational management in a technology-enabled care model.
You will manage and coach a team of PTs to deliver high-quality virtual care, including performance management, coaching, and career development. You'll support your team in meeting service-level agreements, caseload management, documentation standards, and clinical compliance. A key part of the role is strengthening PTs' digital health efficacy and ensuring a best-in-class telehealth experience using Hinge Health's AI-powered tools and technology.
You'll lead operational improvement projects that enhance business and clinical outcomes, using data and qualitative feedback to identify, test, and scale improvements. This includes guiding your team through frequent changes in workflows, tools, and priorities while maintaining performance and engagement. You'll collaborate closely with Clinical & Operational leaders and Product teams to drive a seamless care experience and company objectives.
Hinge Health uses AI-powered technology to scale healthcare delivery for musculoskeletal conditions, serving over 20 million people across 2,550+ employers through partnerships with 50+ health plans and PBMs. The company is headquartered in San Francisco with offices in Montreal and Bangalore.
REQUIREMENTS:
- Doctorate in Physical Therapy (DPT)
- Active physical therapy license in the United States, in good standing
- 5+ years of direct people management experience with at least 6–8 clinical direct reports (PTs, PTAs, or similar), including performance management and coaching
- Demonstrated success leading teams in an ambitious environment while meeting/exceeding business and clinical goals
- Strong written and verbal communication skills; ability to clearly communicate expectations, feedback, and decisions with direct reports, leaders, and cross-functional partners
- Ability to lead teams across all U.S. time zones
PREFERRED QUALIFICATIONS:
- Experience leading operational projects requiring significant change management and cross-functional alignment
- Experience in digital health and/or leading clinicians in a remote, distributed setting
- Demonstrated use of AI to improve own or team's performance and/or processes
- Prior experience managing larger clinical teams (10–16+ direct reports), particularly PTs
- Experience with large-scale operations, workforce planning, or cost-improvement initiatives tied to budget/P&L
