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Firefly is a data-first ad network delivering location-based, GPS-enabled advertising through car top and in-car solutions across major U.S. markets. The Manager, Order to Cash role owns the complete revenue cycle from customer onboarding through cash collection and month-end close.
Key responsibilities span six core areas:
**Credit & Customer Onboarding:** Run credit checks on new advertisers and agencies using Experian, recommend payment terms, and approve opportunities in Salesforce. Complete vendor setup including W-9s, supplier forms, AP portal enrollment, and Bill.com network integration.
**Contracts (Salesforce to Sage Intacct):** Review closed-won deals from a billing perspective (flight dates, products, amounts, agency requirements) before syncing. Set up and maintain contracts in Sage Intacct, manage new items, handle contract holds, resyncs, and barter/trade deals.
**Billing & Invoicing:** Generate and issue invoices in Sage Intacct (first invoices, prepayment invoices, prebills). Manage automated invoice delivery, run partner billing processes, and handle voids, reissues, and corrections.
**Cash Receipts:** Retrieve and post lockbox and bank receipts daily (Citi, SVB). Process and approve card payments (Authorize.net), send payment links, and prepare weekly deposit summaries and unapplied cash reconciliations.
**Collections & Customer Support:** Answer customer questions on invoices, payments, and balances. Run day-to-day collections through resolution, own automated statements and aging reports, lead collection meetings with Sales Management, and manage distressed accounts.
**Revenue & Close:** Close direct-sold, agency-sold, and programmatic revenue monthly, including partner revenue-share adjustments. Post revenue in Sage Intacct, tie out between Salesforce and Sage Intacct, prepare monthly revenue-share schedules, and support annual audits.
**AI & Automation:** Use AI tools (Claude, ChatGPT) daily to speed up research, reconciliations, customer communication, and reporting. Work with the Controller to automate manual processes (programmatic import, revenue tie-out, collections follow-up). Build and maintain an AI-powered AR dashboard, keep SOPs current, and identify new automation opportunities.
The role is fully remote within a multi-time-zone team and requires independent work with internal sellers/account managers and external agencies/advertisers.
**Requirements:**
- 4–6 years of hands-on experience in accounts receivable, billing, collections, and revenue accounting
- Understanding of ASC 606 revenue recognition
- Experience with month-end close and balance sheet reconciliations
- Sage Intacct experience strongly preferred (especially Contracts and AR modules)
- Working knowledge of Salesforce and CRM-to-billing data flows
- Strong Excel/Google Sheets skills
- Active use of AI tools and automation (Claude, ChatGPT, workflow tools) to reduce manual work
- Clear, professional written communication and persistent but friendly collections style
- Confidence working independently with internal and external stakeholders
- Comfortable in remote, multi-time-zone environment
- Bachelor's degree in accounting, finance, or related field preferred
- English proficiency at C1/C2 level (Advanced/Proficient) per CEFR; clear and effective written and spoken communication in professional settings
- Nice to have: Experience in media, advertising, or agency billing, including programmatic
