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Hims & Hers, a NYSE-traded health and wellness platform, is seeking a Manager of Production Planning to lead the planning team responsible for non-sterile compounded production. This role owns the forward-looking production plan that converts demand forecasts and inventory policy into a rolling view spanning weeks to years, tests capacity constraints, and identifies gaps. You will drive responses to capacity shortfalls through training, labor planning, and capital investment recommendations, then hand the finalized plan to Production Scheduling for execution.
Key responsibilities include:
- Lead, manage, and develop the production planning team, setting priorities and ensuring consistent practices
- Own mid- and long-term production plans for non-sterile compounded products aligned with demand and inventory policy
- Define planning horizons, cadence, and frozen windows; publish plans on a fixed schedule
- Manage finished goods inventory while maintaining click-to-deliver customer metrics
- Develop what-if scenarios to identify capacity constraints and sensitivity to demand, product mix, batch size, and shift patterns
- Document all risks from production constraints, including volume at risk, timing, and delivery/inventory impact
- Recommend and size actions to close gaps: training, hiring, labor planning, overtime, shift design, equipment investment, and outsourcing
- Monitor plan attainment, forecast accuracy, and capacity utilization weekly and monthly; analyze variances and implement corrections
- Update planning standards and capacity models using actual cycle times, yields, and throughput data
- Collaborate cross-functionally with demand planning, production scheduling, procurement, and raw materials planning
- Develop dashboards, KPIs, and tools communicating plan status, constraints, risks, and performance to leadership
The ideal candidate is a proactive people leader with strong understanding of integrated planning systems, supply chain dynamics, and cross-functional collaboration.
REQUIREMENTS:
- 8+ years experience in production planning, capacity planning, or resource planning, with demonstrated experience leading or developing others
- Bachelor's degree in Supply Chain Management, Operations, Industrial Engineering, or related field (required); APICS/CPIM certification a plus
- Experience building capacity models and presenting investment, staffing, or outsourcing recommendations to senior leaders
- Proficient in inventory management concepts with understanding of financial and operational implications of planning decisions
- Experience in pharmaceutical or pharmacy production/manufacturing environments (a plus)
- Excel proficiency including data manipulations (Lookups, PivotTables, External Data Connections)
- Basic SQL and/or Python experience (a plus)
- Deep knowledge of supply chain and manufacturing planning processes
- Strong analytical skills and comfort with data-driven decision making
- Excellent communication and cross-functional collaboration skills
- Ability to manage multiple priorities and lead a team in a fast-paced environment
