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Shield AI is a venture-backed defense-tech company developing autonomous systems, aircraft, and simulation technologies for military and civilian applications. The company operates globally with facilities across the US, Europe, Middle East, and Asia-Pacific.
As Manager of Infrastructure, you will lead a distributed team of infrastructure engineers and systems administrators, including specialists supporting PLM (Product Lifecycle Management) and engineering infrastructure. You own team capacity planning, hiring, workload balancing, succession planning, and development of technical leaders.
Key responsibilities include:
• Developing and executing infrastructure strategy, roadmap, standards, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments
• Overseeing architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, and Windows/Linux server platforms
• Managing infrastructure supporting mission-critical engineering platforms like Teamcenter, partnering with application owners on reliability, capacity, and recovery
• Driving modernization, automation, standardization, and reduction of technical debt and operational toil
• Establishing priorities, project plans, service objectives, and capacity forecasts aligned with aircraft, engineering, and company growth
• Ensuring infrastructure meets requirements for availability, performance, security, compliance, and recoverability
• Overseeing site and data-center infrastructure including rack capacity, power, cooling, equipment lifecycle, and readiness for facility expansions and acquisitions
• Partnering with Network and Cloud Platform teams on hybrid architecture and workload placement
• Leading major incidents, root-cause analysis, problem management, and change governance
• Managing hardware, software, licensing, support contracts, and vendor relationships; contributing to budgets and sourcing decisions
• Maintaining documentation and communicating service health, project status, and risks to technical and executive stakeholders
Requirements:
• 8+ years progressive experience in enterprise infrastructure or systems engineering, including 4+ years leading infrastructure engineers or systems administrators
• Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery, and Windows/Linux server environments
• Strong understanding of high availability, capacity planning, performance management, patching, vulnerability remediation, monitoring, and infrastructure lifecycle management
• Experience supporting data centers, colocation facilities, server rooms, labs, manufacturing environments, or distributed infrastructure at enterprise scale
• Experience leading infrastructure modernization, automation, migrations, platform upgrades, and recovery testing with minimal business disruption
• Demonstrated ability to manage production operations, incidents, changes, service health, and geographically distributed services
• Strong partnership skills across Facilities, Network, Cloud, Cybersecurity, Service Delivery, and business stakeholders
• Strong people leadership skills including hiring, coaching, performance management, delegation, and development of senior technical talent
• Experience managing infrastructure vendors, support agreements, professional services, budgets, and lifecycle investment planning
• Clear written and verbal communication skills, including executive-ready communication
• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent practical experience
• Ability to travel periodically and participate in planned after-hours work or incident response
Preferred qualifications include experience in aerospace, defense, manufacturing, or regulated environments; infrastructure integrations following acquisitions; VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID; PLM platforms like Siemens Teamcenter; CMMC, NIST 800-171, ITAR, and controlled unclassified information environments; infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform; and relevant certifications.
