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Motive is seeking a hands-on Manager of Hardware Reliability Engineering to lead the Taipei-based reliability team. You will define reliability strategy across the product lifecycle and partner globally with engineering, manufacturing, quality, suppliers, and product teams to turn field insights and data into more robust connected-device products.
Key responsibilities include:
• Set reliability strategy and direction by defining multi-quarter hardware reliability strategy, team goals, success metrics, and ownership model. Translate ambiguous risks into actionable plans and represent Hardware Reliability in design, launch, and leadership forums.
• Drive reliability across the product lifecycle by partnering across Mechanical, Electrical, Firmware, Systems, Product, and TPM teams to define requirements, test plans, qualification coverage, and exit criteria. Lead failure-mode analysis, design-for-reliability reviews, reliability growth, and risk-based decisions from concept through sustaining.
• Improve field and production quality by connecting design validation, manufacturing data, returns, support signals, and field failures to drive root-cause analysis, corrective actions, and data-informed improvements to process capability, supplier quality, test coverage, and product robustness.
• Build and develop the team by hiring, coaching, retaining, and developing a high-performing Taipei-based reliability engineering team. Establish scalable standards, documentation, and review mechanisms, plan resources, and remove execution bottlenecks.
• Influence globally by building trusted partnerships across Taipei, San Francisco, India, and other global teams. Communicate technical trade-offs clearly, align stakeholders across cost, schedule, quality, and reliability, and champion customer-back strategies.
About Motive: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The platform integrates safety, operations, and finance teams to manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, Motive provides complete visibility and control while reducing manual workloads. The company serves nearly 100,000 customers across transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Requirements:
• Bachelor's or master's degree in Mechanical, Electrical, Materials, Reliability Engineering, or a related field
• Experience in hardware reliability, product quality, validation, or systems engineering
• Experience hiring, developing, and managing engineering reliability teams
• Ability to lead cross-functional reliability and quality initiatives across engineering, operations, manufacturing, and suppliers
• Capability to define multi-quarter reliability strategies, team goals, metrics, and operating cadences
• Expertise in failure mechanisms, reliability testing, accelerated life testing, root-cause analysis, corrective actions, and statistical tools
• Ability to develop test plans and reliability requirements for NPI/ORT based on field conditions and use cases
• Experience leading DFMEA reviews, reducing design risks, driving improvements, and collaborating with global teams and Taiwan-based suppliers
• Ability to manage lab equipment calibration and resolve audit findings, nonconformances, and corrective actions
Preferred qualifications:
• Experience with connected devices, automotive electronics, telematics, cameras, industrial equipment, consumer electronics, or products deployed in harsh environments
• Experience taking products from concept through design verification, NPI, production ramp, and sustaining engineering
• Familiarity with NUDD, FRACAS, FMEA, fault-tree analysis, reliability prediction, Weibull analysis, DOE, tolerance analysis, and reliability growth planning
• Experience working with contract manufacturers and component suppliers on qualification, process capability, and corrective actions
• Familiarity with applicable industry and environmental standards such as IEC 60068, MIL-STD-810, ISO16750, or automotive/customer-specific requirements
