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Brightwheel is the largest and fastest-growing platform in early education, trusted by millions of educators and families. The company is a three-time Cloud 100 company backed by top-tier investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
As Manager of GTM Intelligence, you will be a strategic operator driving go-to-market efficiency and scalability. You'll partner closely with Sales leadership to operationalize initiatives and identify structural GTM opportunities that improve pipeline quality, deal velocity, coverage, efficiency, and predictability across all sales motions.
Key responsibilities include:
- Building repeatable, automated views of sales performance across pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives
- Designing and implementing AI-driven analytical workflows (closed-loss analysis, Gong transcript classification, account segmentation) that run autonomously without manual intervention
- Creating scalable processes and playbooks supporting sales motions—from lead routing and scoring to rep workflows—with built-in alerting and monitoring frameworks
- Presenting insights to leadership in WBRs, MBRs, and executive forums, translating complex data into clear narratives and actionable recommendations
- Serving as a strategic thought partner to senior Sales leaders, balancing operational rigor with speed and business judgment
You'll work in a distributed, remote-first environment with a passionate, customer-focused team that embodies strong leadership principles. The role offers the opportunity to scale systems and processes in a high-growth SaaS environment while leveraging AI tools to automate decision-making and drive continuous improvement.
REQUIREMENTS:
- 5–7 years of experience in Sales Ops, Rev Ops, GTM Ops, GTM Engineering, or comparable function, ideally in high-growth SaaS
- Proven ability to be a strategic thought partner to senior Sales leaders and translate insights into action
- Exceptional analytical and modeling skills with hands-on experience in Redshift, Snowflake, or equivalent data warehouse
- Solid working knowledge of Salesforce capabilities and best practices (flows, validation rules, cadences, reports) and production ownership of lead routing and distribution tooling (LeanData, ChiliPiper, or similar)
- Demonstrated AI fluency: must have built end-to-end automated workflows that run without manual intervention, not just used AI to assist manual work
- Strong business judgment to balance operational rigor, governance, and speed; ability to distinguish symptoms from root causes
- Program management experience owning multi-stakeholder projects end-to-end (scoping, timeline management, blocker resolution, delivery)
- Clear, confident communicator who can influence across Sales, Marketing, Customer Support, Finance, GTM Operations, Revenue Systems, and Data without direct authority
