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Salary: USD 109,500 - 150,525 / annual
Renaissance is a global leader in pre-K–12 education technology, with solutions used in over one-third of US schools and more than 100 countries worldwide. This Manager role owns the company's global mobility and immigration programs at the policy and oversight level, ensuring consistent, compliant, and positive experiences for employees who relocate or work across borders. Day-to-day execution of immigration, tax, and relocation casework is delivered by external partners; this role focuses on strategic oversight, vendor management, and people relations.
Key Responsibilities:
Global Mobility Program Oversight: Own expatriate and immigration programs at the policy level, ensuring consistent and compliant experiences. Manage relocation, immigration, and tax vendors against service levels, timelines, and budget. Serve as the escalation point for mobility and immigration matters across vendors, employees, managers, and HR. Track cases, visa and filing deadlines, and program costs to ensure nothing time-sensitive is missed. Maintain and update mobility and relocation policies as business needs evolve.
Compliance & Reporting: Work with Legal and vendors to keep mobility and immigration activity compliant. Provide regular reporting on program status, cost, and risk to HR leadership.
People Relations & Business Partnership: Guide employees and managers on policies, HR practices, and Center of Excellence (COE) topics. Partner with subject matter experts to keep employee-facing policies current and draft new ones as needed. Meet with employees regarding policy complaints and concerns; escalate as appropriate. Partner with HR Business Partners and COEs to deliver HR projects, including year-end reviews, talent reviews, and strategic initiatives. Assist leaders in understanding people data and compliance items.
Program & Project Management: Plan and deliver projects from scoping through execution and post-launch review. Maintain documentation, playbooks, and standard operating procedures so key processes are repeatable and not person-dependent. Manage project trackers. Drive change management for new processes and systems.
This is an advisory, hands-on role for someone who builds trust with leaders and employees, uses data to inform people decisions, and can move multiple workstreams forward simultaneously.
Requirements:
- Experience with global mobility, immigration, or relocation programs, or managing a mobility or immigration vendor
- Ability to manage external vendors to service levels and budget
- 5+ years of progressive HR experience in a Center of Excellence or HR generalist role, with in-depth knowledge of HR principles and policies
- Working knowledge of employment law and employee relations practice, with sound judgment on sensitive and confidential matters
- Credibility with senior stakeholders and the ability to coach, challenge, and influence managers
- Strong project and program management skills: scoping, planning, stakeholder management, and on-time delivery across cross-functional teams
- Experience improving and documenting processes, ideally with a systems or automation component
- Excellent communication and change-management skills
- Comfort with HR and project software, for example UKG and project or collaboration tools
- Highly organized, with the ability to run multiple workstreams simultaneously
Bonus Points: Exposure to tax, finance, compensation, or employee benefits programs. SHRM-CP/SCP, PHR/SPHR, CIPD, or PMP certification.