SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
DELFI Diagnostics is seeking a Manager of Equipment Service Engineering to lead the laboratory equipment lifecycle management and service function for a Clinical Laboratory setting. This role is part of the Laboratory Operations team and focuses on ensuring laboratory equipment is reliable, compliant, and appropriately supported throughout its lifecycle.
You will develop and implement equipment management policies, SOPs, and processes in accordance with IVD and LDT regulatory requirements. Key responsibilities include owning the electronic equipment inventory management system, ensuring all equipment operation, qualification, calibration, maintenance, and repair records are complete and accurate. You will manage equipment suppliers and service providers, including service contracts, performance expectations, and maintenance schedules, while managing equipment-related operating and capital expenditures.
You will establish equipment support strategies and resource plans to meet current operational needs and future laboratory capacity requirements. Working cross-functionally with Quality, Regulatory, Assay Development, Automation, and IT teams, you will ensure equipment and automation systems are appropriately implemented and maintained through qualification, preventive maintenance, calibration, repair, relocation, and decommissioning. You will provide technical leadership for troubleshooting complex equipment and automation issues, investigating recurring failures, and implementing corrective and preventive actions.
Additional responsibilities include establishing and monitoring equipment performance metrics, identifying trends, and leading continuous improvement initiatives. You will provide expertise on equipment selection, installation, qualification, and operational readiness for new laboratory equipment. You will maintain equipment training programs, ensure laboratory personnel are appropriately trained, and support regulatory inspections and audits. You will also support the screening, hiring, onboarding, and development of Clinical Laboratory Assistants with equipment-focused roles.
DELFI Diagnostics is developing next-generation blood-based cancer detection tests using advanced machine-learning methods and whole-genome sequencing data. The DELFI platform employs fragmentomics to identify cancer cells through patterns in cell-free DNA fragments. FirstLook Lung is their first laboratory-developed screening test for individuals eligible for lung cancer screening.
**Requirements:**
- B.S. Degree in Life Sciences, Engineering, or related field
- At least 8–10 years of combined experience maintaining and servicing laboratory equipment in a regulated production setting
- Experience leading equipment service, laboratory engineering, facilities/equipment, or similar technical programs; direct people-management experience strongly preferred
- Demonstrated experience supporting high-throughput laboratory operations and complex automated laboratory systems
- Strong knowledge of laboratory equipment lifecycle management (installation, qualification, process validation, preventive maintenance, calibration, repair, change control, relocation, decommissioning)
- Experience managing equipment vendors, service contracts, and external service providers
- Proven ability to work cross-functionally with Laboratory Operations, Quality, Automation/Engineering, Assay Development, IT, and external suppliers
- Strong understanding of laboratory automation industry and technologies used in high-throughput laboratory operations
- Experience working in regulated environments: CLIA, CAP, NYS, FDA, ISO, and/or GxP
**Preferred:**
- Experience supporting NGS laboratory workflows (automated liquid handlers, sequencers, centrifuges, thermal cyclers, associated instrumentation)
- Experience in reagent manufacturing in a regulated environment (cGMP)
- Experience supporting regulatory inspections and audits
- Experience building or scaling an equipment service/engineering function in a growing laboratory organization
