SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: CAD 90,000 - 106,000 / annual
Achievers is seeking a Manager, Accounts Receivable to lead the global accounts receivable function and report to the Senior Director of Accounting. This role is responsible for driving operational excellence across the order-to-cash cycle, ensuring timely and accurate invoicing, collections, cash application, and accounts receivable operations while strengthening internal controls and optimizing working capital and cash flow performance.
Key Responsibilities:
Accounts Receivable Operations: Oversee end-to-end AR processes including invoicing, collections, cash application, account reconciliations, and dispute resolution. Ensure timely, accurate, and compliant billing in accordance with customer contracts and company policies. Monitor accounts receivable ageing and drive proactive collection strategies to minimize delinquency and reduce credit risk. Partner with internal stakeholders and customers to resolve billing and payment issues efficiently while maintaining positive customer relationships. Support working capital optimization through effective cash collection and receivables management practices.
Team Leadership & Development: Lead, coach, and develop a team of six accounts receivable professionals, fostering a culture of accountability, collaboration, customer service, and continuous improvement. Establish clear performance expectations and provide ongoing feedback, mentorship, and career development opportunities. Drive employee engagement and build team capabilities to support organizational growth and evolving business needs.
Cross-Functional Collaboration: Work closely with Finance Systems and IT teams to optimize AR-related systems, workflows, and reporting capabilities. Serve as a trusted advisor on billing, collections, and customer account matters across the organization. Partner closely with Sales, Customer Success, Revenue Operations, and Accounting teams.
Process Improvement & Systems: Identify, lead, and implement process improvement initiatives that enhance efficiency, accuracy, scalability, and customer experience. Evaluate and leverage automation tools and technologies to streamline invoicing, collections, cash application, and reporting processes. Develop, maintain, and strengthen accounts receivable policies, procedures, and internal controls. Support system implementations, upgrades, and process transformation initiatives across the order-to-cash cycle.
Reporting, Analytics & Compliance: Oversee the preparation and presentation of key accounts receivable metrics, including ageing, collections performance, and billing activity. Analyze receivables data to identify risks, opportunities, and actionable insights for Finance leadership. Support internal and external audits by providing documentation, reconciliations, and control evidence. Ensure compliance with company policies, financial reporting requirements, and internal control standards.
Requirements:
- Bachelor's degree in Accounting, Finance, Business, or a related field
- 5+ years of progressive experience in accounts receivable, collections, or accounting, including at least 2 years in a leadership or supervisory capacity
- Strong understanding of the full accounts receivable lifecycle, including invoicing, collections, cash application, reconciliations, accounting treatments, internal controls, and policy development
- Proven experience leading teams and driving process improvements within a fast-paced, high-growth environment
- Excellent analytical, problem-solving, and decision-making skills, with strong attention to detail
- Strong verbal, written, interpersonal, and stakeholder management skills, with ability to collaborate effectively across all levels of the organization
- Demonstrated ability to prioritize competing demands, manage deadlines, and deliver results in a dynamic environment
- Advanced proficiency in Microsoft Excel and the broader Microsoft Office suite
Preferred:
- Experience within a SaaS or recurring revenue business model
- Experience using NetSuite, Salesforce, and other order-to-cash or financial systems
- Knowledge of revenue recognition principles and order-to-cash processes in a subscription-based environment
- Experience leading automation, system implementation, or process transformation initiatives
