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Salary: CAD 144,000 - 240,000 / annual
Rippling is seeking an action-oriented, growth-minded Sales Manager to lead the Canada-based Account Management team. As first-line manager, you will coach and develop Account Managers across Canada, driving quota attainment and personal objectives while developing employees for promotion in this fast-growing company. You will report to the Director of Account Management and collaborate closely with the Account Management leadership team.
Key Responsibilities:
- Manage a team of 4–6 account managers to deliver monthly goal attainment
- Provide leadership and direction to a high-performance team through hiring, training, and pace-setting
- Develop specific, targeted goals for team members to support growth and development
- Find innovative ways to improve and increase performance
- Execute, iterate, and improve customer engagement processes to develop scalable best practices
- Support consistent, consultative sales and client success processes to maintain best-in-class customer experience
- Directly manage and resolve customer escalations
- Take an entrepreneurial approach, working collaboratively with leadership to drive results
About Rippling:
Rippling gives businesses one place to run HR, IT, and Finance, bringing together workforce systems normally scattered across companies—payroll, expenses, benefits, computers, and more. The platform enables management and automation of every part of the employee lifecycle in a single system. Based in San Francisco, Rippling has raised $1.4B+ from top-tier investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock, and was named one of America's best startup employers by Forbes.
Requirements:
- Minimum 5 years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
- Previous experience as a top-performing account manager or sales executive
- Proven track record of team quota attainment via new product sales and upgrades
- Proven track record of managing renewals and minimizing churn risk
- Proven leadership and people management skills
- Highly effective communicator with strong people instincts; able to build trust and work well with diverse groups inside and outside the company
- Eager for a hands-on role; willing to take on projects outside your comfort zone and learn quickly
- Highly organized, self-motivated, and detail-oriented with strong follow-through
- High integrity; enthusiastic about building a great company for the long term
- Courage to challenge the status quo when logic and reason require it
Note: Rippling values in-office collaboration. For office-based employees living within 40 miles of a Rippling office, working in the office at least three days per week is considered an essential function of the role.
